Solved

Outlook does not seem to archive correctly

Posted on 2008-11-03
5
1,502 Views
Last Modified: 2009-01-30
We have a user who has outlook 2007 and running windows Vista. The archive runs and creates the Archive folder and then doesn't remove the items from the inbox ot other folders. I have checked the archive properties for the different folder and they are not set to " do not archive this folder.
0
Comment
Question by:MindenMan
  • 2
5 Comments
 
LVL 32

Accepted Solution

by:
gupnit earned 500 total points
ID: 22867358
Hi,
At times if an old mail was opened and somehow modified then it will not get archived as it does not match the criteria. See if that is the issue
Thanks
Nitin
0
 
LVL 97

Expert Comment

by:war1
ID: 22867975
Hello MindenMan,

Archiving date is based on last accessed date, not date of email.  So older emails, if accesses recently, may not get archived.

Hope this helps!
war1
0
 

Author Comment

by:MindenMan
ID: 22929867
Thanks for your replies, the problem is still prensent, but it only seems to be the inbox which is not Archiving. The archive procure should be clearing all items into the Archive folders that are older than 6 months old. Whether the item has been viewed or not does not seem correct as Items which have been viewed recently have been moved over as I would expect.
Any other ideas would be greatly appreciated

Chris
0
 
LVL 97

Expert Comment

by:war1
ID: 22932320
Chris, archive date is based on last viewed or accessed date, not the date of email. So an email older than 6 months will not be archived if accessed 5 months ago.
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

930 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now