?
Solved

Outlook does not seem to archive correctly

Posted on 2008-11-03
5
Medium Priority
?
1,507 Views
Last Modified: 2009-01-30
We have a user who has outlook 2007 and running windows Vista. The archive runs and creates the Archive folder and then doesn't remove the items from the inbox ot other folders. I have checked the archive properties for the different folder and they are not set to " do not archive this folder.
0
Comment
Question by:MindenMan
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 32

Accepted Solution

by:
gupnit earned 2000 total points
ID: 22867358
Hi,
At times if an old mail was opened and somehow modified then it will not get archived as it does not match the criteria. See if that is the issue
Thanks
Nitin
0
 
LVL 97

Expert Comment

by:war1
ID: 22867975
Hello MindenMan,

Archiving date is based on last accessed date, not date of email.  So older emails, if accesses recently, may not get archived.

Hope this helps!
war1
0
 

Author Comment

by:MindenMan
ID: 22929867
Thanks for your replies, the problem is still prensent, but it only seems to be the inbox which is not Archiving. The archive procure should be clearing all items into the Archive folders that are older than 6 months old. Whether the item has been viewed or not does not seem correct as Items which have been viewed recently have been moved over as I would expect.
Any other ideas would be greatly appreciated

Chris
0
 
LVL 97

Expert Comment

by:war1
ID: 22932320
Chris, archive date is based on last viewed or accessed date, not the date of email. So an email older than 6 months will not be archived if accessed 5 months ago.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question