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Media Center stuck on "Downloading Program Guide, 0 Percent Complete -- Vista

Posted on 2008-11-03
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Last Modified: 2010-04-21
Medica Center functioning fine one day the next day the program guide showed "No Data Available" on all channels and sys tray icon displays "Media Center stuck on "Downloading Program Guide, 0 Percent Complete" and it never changes. Shut down and restarted, rebooted, etc and same condition.

I can watch live tv and start recording manually but scheduled shows can record because program guide has no data.
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Question by:ccureton
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8 Comments
 
LVL 24

Expert Comment

by:andrew_aj1
ID: 22867490
Is the computer online? Are you able to browse the web using Internet Explorer?
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Author Comment

by:ccureton
ID: 22867531
Yes, able to connect and browse.
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LVL 24

Expert Comment

by:andrew_aj1
ID: 22867546
Try running the setup for media center again, especially the TV setup. Also make sure your computer is fully up to date.
Good luck.
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Author Comment

by:ccureton
ID: 22868274
I went through the setup routine and the program found the right settings for my cable company then stalled at "Downloading TV Program Guide".

I rebooted the went through the routine again and it stalled again at the same place: 0 percent downloaded.
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Author Comment

by:ccureton
ID: 22868309
Additional note: when I rebooted and restarted Media Center it started something at 10 that should be taping at 11. I think the problem may have something to do with the time setting, though the computer time is set correctly. The initial problem with downloading the program guide started about a week ago which would coincide with the historic time for daylight savings time to change.
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LVL 24

Accepted Solution

by:
andrew_aj1 earned 500 total points
ID: 22868350
Make sure the following update is installed on your system:
http://support.microsoft.com/kb/951072
This may help solve both issues. good luck.
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Author Closing Comment

by:ccureton
ID: 31512672
Thank you.
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Author Comment

by:ccureton
ID: 22869644
This update was supposed to be installed earlier but the log showed that it failed to install.

Media center is now working as it should.  
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