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How do I upload files via FTP when I get error messages of "Access Denied"?

I am trying to upload a html file to my website but all I get is an error message of "Access Denied".
I have tried using CuteFTP, FileZIlla, CoreFTP, and the one that comes with the ISP.
All provide the same error message that access is denied.
I could download content from the site to my harddrive but not upload.
ISince I used four different FTP programs, I believe it is not a software issue.
It has something to do with XP or my SBS 2003 R2 server.
I have tried changing the FTP mode from passive to active and that did not resolve it.
Please advise.
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j_rameses
Asked:
j_rameses
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1 Solution
 
_MAGIK_Commented:
Reset the password or create another FTP account.
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suppsawsCommented:
Hello j_rameses,

do you have ISA on your server?

Regards,

suppsaws
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buddholeCommented:
In general I always use passive FTP to w2k3 boxes. It seems to be NAT/firewall OR permissions. Do you have the options to test without NAT/FW between client and server ?

Permissions:
Check IIS permissions, under FTP server check the tab Home Directory, check if Write access is enabled. If enabled, check NTFS permissions, should be at least R/W/C on the folder yyou are uploading to.
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j_ramesesInfo Sys MngrAuthor Commented:
suppsaws,
yes i have ISA 2004.
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j_ramesesInfo Sys MngrAuthor Commented:
buddhole,
where in IIS manager do I find the FTP section?
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suppsawsCommented:
then read this:

http://sbs.editme.com/interesting  >> Cannot upload/download ftp files with sbs premium ISA
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j_ramesesInfo Sys MngrAuthor Commented:
suppsaws,
how do i do this?
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buddholeCommented:
Right click My computer ans choose manage. At the bottom you can see IIS. Open it and open FTP sites. If permissions are ok in IIS and NTFS, follow suppsaws comment: (http://isainsbs.blogspot.com/2005/07/ftp-up-and-down.html)
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j_ramesesInfo Sys MngrAuthor Commented:
buddhole,
I am under IIS and there are three folders none for FTP.
I looked through the folders content and I do n ot find a FTP.
Where exactly is it?
The three folders I have are:
1) Application Pools
2) Web Sites
3) Web Service Extension
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j_ramesesInfo Sys MngrAuthor Commented:
magic,
I can connect.
I can download.
I just can't upload.
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j_ramesesInfo Sys MngrAuthor Commented:
suppsaws,
according to the article, are they referring to these two options in ISA section Firewall Policy :
1) SBS FTP Server Access Rule, action=allow;its enabled
2) SBS FTP Outbound Access Rule, action = allow;its enabled
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j_ramesesInfo Sys MngrAuthor Commented:
hello, anyone there?
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buddholeCommented:
I was assuming that the FTP server was on your win2k3 sbs server. Apparently it's running at an ISP. About the rules. check the outbound access rule and follow the below text regarding users:

"By default the FTP outbound rule is present but disabled. Enabling this rule will give all of your users the ability to send files out using FTP. If you don't want everyone to have FTP out permissions, then open the properties for that rule, go to the users tab, remove the all users group and add your individual or group that you want. However, this rule only applies for web proxy clients, not for firewall clients.

If you would like to offer Firewall Clients the same features then you'll need to edit the SBS Internet Users rule and uncheck the Read Only box under FTP Filtering. "
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j_ramesesInfo Sys MngrAuthor Commented:
buddhole,
the FTP software are on a client PC.
there is also one that my ISP provides.
I prefer to use one of my software versions rather than one from the ISP.
Read my above note to suppsaws response.
They are enabled.
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buddholeCommented:
Where is the FTP server ? On sbs or at your ISP ? If it is at the ISP, can you upload files from home ?
Also check this rule: If you would like to offer Firewall Clients the same features then you'll need to edit the SBS Internet Users rule and uncheck the Read Only box under FTP Filtering. "

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j_ramesesInfo Sys MngrAuthor Commented:
We do not have an ftp server.
We are using the ISP as our web host provider for our website.
I am trying to replace their index page with our own but all I get is access denied.

Regarding: "Also check this rule: If you would like to offer Firewall Clients the same features then you'll need to edit the SBS Internet Users rule and uncheck the Read Only box under FTP Filtering."
Where do I do this from?
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suppsawsCommented:
It's Europe here, I was asleep :)

Did you rerun the CEICW (connect to the internet wizard) after installing the ISA part?
If you rerun the CEICW SBS will configure all the default SBS ISA firewall rules for you.

Right click 'SBS internet access rule' > configure FTP, uncheck 'read only'.
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buddholeCommented:

On your SBS server, open up ISA Server Mgmt, click on Firewall Policy, and scroll down and locate the policy labeled 'SBS Internet Access Rule'. Right click on this rule, and then click on the option 'Configure FTP'.  In the popup window that opens, click to UNCHECK the 'read only' option, then click Apply, then OK.
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suppsawsCommented:
euh okay .... that is what I said ....
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j_ramesesInfo Sys MngrAuthor Commented:
suppsaws,
that took care of the problem.
thank you.
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