Solved

Iphone and exchange server cannot use self certificate

Posted on 2008-11-03
8
1,673 Views
Last Modified: 2013-12-07
Apple iPhone will not verify or validate certificate thus cannot get email calendar contacts etc
After walking through the mail setup procedure on the iphone I get stuck at a message that states that it cannot verify or validate the certificate for the exchange server.  The device thus won't attach to the server. I need to access the email and calendar in the right programs and not through safari web browsing. In safari I can access the OWA which is very tiny and very slow.

Anyone know how to get past that validation error
0
Comment
Question by:kerick
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
8 Comments
 
LVL 3

Expert Comment

by:Waleij
ID: 22875053
Hello
What happends when u click accept on the self signed certificate?

The standards root certs are: http://support.apple.com/kb/HT2185
But u should be able to use your own. I have it and its working perfect.

Take a look at Enterprise Deployment Guide, page 37:
http://manuals.info.apple.com/en_US/Enterprise_Deployment_Guide.pdf

/Waleij

0
 
LVL 2

Author Comment

by:kerick
ID: 22878892
I can get the cert in but it says it is not verified and I cannot access the mail still.
0
 
LVL 2

Author Comment

by:kerick
ID: 22878908
However I can access the owa through safari but its slow and unmanageable
0
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 2

Author Comment

by:kerick
ID: 22890695
any ideas why it won't verifty
0
 
LVL 3

Expert Comment

by:Waleij
ID: 22891361
Hmm so when you click accept cert its ok and after that it say that it cant verify?
OWA via Safari is a diffrent thing so that dosent matter in this case.

What kind of Exchange server do you have? 2003 or 2007?
If u have 2003 make sure that u have exchange sp2 installed.

/Waleij
0
 
LVL 2

Author Comment

by:kerick
ID: 22896807
it is 2003 sp2
0
 
LVL 3

Expert Comment

by:Waleij
ID: 22904301
Ok, and in the Event log, on the exchange server? What errors shows?

/Waleij
0
 
LVL 2

Accepted Solution

by:
kerick earned 0 total points
ID: 22923847
I went the easy route. Buy a cert instead of using the self cert.
Thanks for your time anyway
0

Featured Post

Instantly Create Instructional Tutorials

Contextual Guidance at the moment of need helps your employees adopt to new software or processes instantly. Boost knowledge retention and employee engagement step-by-step with one easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Email is way too noisy, prone to hiding the important stuff, and really becoming unreliable for critical/timely communications. There are better ways to communicate.
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question