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Outlook will not send email from Terminal services session.

Posted on 2008-11-03
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Last Modified: 2013-11-21
I have a user who is running Outlook 2007 from a terminal services session. Everything works fine except that all the emails she sends pile up in her outbox. If she goes to a local machine and brings up outlook, after a few seconds all the email goes out. We have a local exchange server to handle emails.
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Question by:SSISBob
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Expert Comment

by:oleggold
ID: 22868939
I have outlook in terminal session and it works fine,You may need some permissions tuning to have the emails be sent to the exchange server,
somewhat similar links:
http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Outlook/Q_23600131.html
http://www.petri.co.il/forums/showthread.php?t=7617.
http://technet.microsoft.com/en-us/library/cc179161.aspx
http://ts.veranoest.net/ts_apps_misc.htm
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Author Comment

by:SSISBob
ID: 22869265
Everybody else who is using TS is working fine. Just this one user is having trouble.
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Author Comment

by:SSISBob
ID: 22869317
Did I mention that this user is the owner of the business. She also has network admin rights but I don't see how more rights could block this action. I didn't see anything in the links that suggest a possible solution.
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Expert Comment

by:Jim P.
ID: 22954287
Have you cleared her profile on the TS box and had it recreate?
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Author Comment

by:SSISBob
ID: 22954590
No. I'll give it a try and post again here.
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Accepted Solution

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SSISBob earned 0 total points
ID: 23266091
We have segregated the local profiles from the TS profiles and not allowed a user to use both with the same userid. This avoided the problem.
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