Outlook will not send email from Terminal services session.

Posted on 2008-11-03
Medium Priority
Last Modified: 2013-11-21
I have a user who is running Outlook 2007 from a terminal services session. Everything works fine except that all the emails she sends pile up in her outbox. If she goes to a local machine and brings up outlook, after a few seconds all the email goes out. We have a local exchange server to handle emails.
Question by:SSISBob
  • 4
LVL 21

Expert Comment

ID: 22868939
I have outlook in terminal session and it works fine,You may need some permissions tuning to have the emails be sent to the exchange server,
somewhat similar links:

Author Comment

ID: 22869265
Everybody else who is using TS is working fine. Just this one user is having trouble.

Author Comment

ID: 22869317
Did I mention that this user is the owner of the business. She also has network admin rights but I don't see how more rights could block this action. I didn't see anything in the links that suggest a possible solution.
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LVL 38

Expert Comment

by:Jim P.
ID: 22954287
Have you cleared her profile on the TS box and had it recreate?

Author Comment

ID: 22954590
No. I'll give it a try and post again here.

Accepted Solution

SSISBob earned 0 total points
ID: 23266091
We have segregated the local profiles from the TS profiles and not allowed a user to use both with the same userid. This avoided the problem.

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