Blank email body.

Randomly, emails sent to external addresses and also internally arrive with a header but no body. In the users sent items the body is clearly there. Using Symantec mail security for exchange version 6. Could this be the problem?
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

It does sound like the body is either being stripped out, or the message parts are being changed, which could prevent it from being displayed in Outlook.
An easy way to see the entire email, header and message, is to use Outlook Express, then you can right-click on the message summary, choose properties, select the "Details" tab, then click on the "Message Source" button.  Give that a try and report back if the message body is blank or not.
ArmstrongIntAuthor Commented:
The weird thing is, in the Mail Archives (Journaling to Mailbox) the text is there. This has happened with 2 different sites 1 site is using Exchange 2007 SP1 the other Exchange 2003 SP2, two separate totally isolated domains.

I have disabled Symantec on one site and it hasn't happened for awhile. So I think it must be it, but it seems crazy as I am sure lots of people must be using the Mail Security product.



Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Anti-Virus Apps

From novice to tech pro — start learning today.