Cannot Uninstall Blackberry Desktop

Posted on 2008-11-03
Medium Priority
Last Modified: 2012-05-05
I want to completely uninstall my blackberry desktop 4.3.  

When I run [Control Panel] [Add/Remove Programs" ] ... [ Remove Blackberry Desktop 4.3]  the process fails with the following error:  

Error 1316.A network error occurred while attempting to read from the file C:\WINDOWS\Installer\BlackBerry Desktop Software.msi

I checked and that file does not exist.  I don't want to add files simply to remove this application.  I simply want to NUKE this application without error or system objection.

How do I blast this stupid program?
Question by:tmonteit
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LVL 11

Accepted Solution

ALogvin earned 2000 total points
ID: 22869170
C:\Program Files\Research In Motion
C:\Program Files\Common Files\Research In Motion

Computer\HKEY_CURRENT_USER\Software\Research In Motion
Computer\HKEY_LOCAL_MACHINE\Software\Research In Motion

That should take care of ya.

Author Comment

ID: 22869234
Just to confirms I supposed to delete those files?  and the lines in the registry.
LVL 11

Expert Comment

ID: 22869253
yah :)

Author Comment

ID: 22869316
I'm not sure its all gone.
I deleted those directory lines (with pleasure).  
In my [control panel ] [add remove programs]  Blackberry Desktop 4.3 is still in the list.
LVL 11

Expert Comment

ID: 22869408
thats easy enough.



i think thats the key. Thats a Microsoft thing... look in there for the RIM folder.

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