Cannot Uninstall Blackberry Desktop

Posted on 2008-11-03
Last Modified: 2012-05-05
I want to completely uninstall my blackberry desktop 4.3.  

When I run [Control Panel] [Add/Remove Programs" ] ... [ Remove Blackberry Desktop 4.3]  the process fails with the following error:  

Error 1316.A network error occurred while attempting to read from the file C:\WINDOWS\Installer\BlackBerry Desktop Software.msi

I checked and that file does not exist.  I don't want to add files simply to remove this application.  I simply want to NUKE this application without error or system objection.

How do I blast this stupid program?
Question by:tmonteit
    LVL 11

    Accepted Solution

    C:\Program Files\Research In Motion
    C:\Program Files\Common Files\Research In Motion

    Computer\HKEY_CURRENT_USER\Software\Research In Motion
    Computer\HKEY_LOCAL_MACHINE\Software\Research In Motion

    That should take care of ya.

    Author Comment

    Just to confirms I supposed to delete those files?  and the lines in the registry.
    LVL 11

    Expert Comment

    yah :)

    Author Comment

    I'm not sure its all gone.
    I deleted those directory lines (with pleasure).  
    In my [control panel ] [add remove programs]  Blackberry Desktop 4.3 is still in the list.
    LVL 11

    Expert Comment

    thats easy enough.


    i think thats the key. Thats a Microsoft thing... look in there for the RIM folder.

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