Read Receipts won't turn off in Outlook 2007

Posted on 2008-11-03
Last Modified: 2013-11-29
I have a client running Outlook 2007 with a POP account. He has disabled read receipts in Outlook through the Tools / email options and yet when he sends emails occasionally, it appears that the read receipt is still active as he receives a confirmation message of the mail being read from his recipient. Both read and delivery receipts are disabled.
Question by:James Parsons
    LVL 97

    Accepted Solution

    Hello partekitsolutions,

    The read receipt may be the result of queue.  There will be a delay as old emails were sent read receipt.and a delay in getting the read receipt.

    If new mail is getting read receipt confirmation, create a new Outlook profile.

    Hope this helps!

    Author Closing Comment

    by:James Parsons
    Created new outlook profile. This resolved the problem.
    LVL 97

    Expert Comment

    partekitsolutions, glad the problem is resolved.

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