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myagttry.exe won't shutdown during XP shutdown

As suggested by another expert I shortened the WaitToKillAppTimeout and HungAppTimeout settings to 1000 but one PC running XP Pro still waits for the user to choose End Now for at least 30 seconds.  If not response it eventually goes away, but kind of a nuisance.  Any new ideas?
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easybill
Asked:
easybill
1 Solution
 
andrew_aj1Commented:
You may want to uninstall and reinstall the software to see if it fixes this issue for you.
I hope this helps. Good luck.
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easybillAuthor Commented:
This was a brand new installation.  We have 15+ PC's running the same Total Protection package and they all do the same thing, just some longer delay than others.  Very annoying.
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Mohamed OsamaSenior IT ConsultantCommented:
There is a registry tweak that may help auto terminate hung apps , save the below test as something.reg and import to registry by double clicking the file

hope this helps

Windows Registry Editor Version 5.00

[HKEY_USERS\.DEFAULT\Control Panel\Desktop]
"AutoEndTasks"="1"
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apcsolutionsukCommented:
To speed up force-closing programs at shutdown, open the Registry Editor (in Vista, press the Windows key, type regedit, and press Enter; in XP, click Start > Run, type regedit, and press Enter), and navigate in the left pane to HKEY_CURRENT_USER/Control Panel/desktop (or Desktop). Double-click WaitToKillAppTimeout in the right pane, and change the value data (measured in milliseconds) to 1000-if you're in a real hurry--or something larger, if you want to give your recalcitrant apps a little more time to call it quits. Click OK when you're done.

To reduce the wait before forcing hung applications to close, double-click HungAppTimeout in the right pane of the same key, and change the value data to 2000, or however many milliseconds you want to give the apps to unhang on their own. Of course, a better approach is to figure out why the app is hanging in the first place; I'll cover diagnosing hung applications in a future post: Stay tuned!

You may also want to change the value data of WaitToKillAppTimeout and HungAppTimeout in HKEY_USERS/.DEFAULT/Control Panel/Desktop key to apply the changes to all users on the system.

A program that won't shutdown is'nt a good sign trough, maybe you should contact the vendor (McAffee) to get a solution.
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easybillAuthor Commented:
apcsolutionsuk:   as you see in my original post explanation, I tried all that and it made no difference.
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easybillAuthor Commented:
Admin3k:  I tried your suggestion on two different PC's, still get the message that myagttry.exe is waiting to shutdown, option to wait or end task.
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easybillAuthor Commented:
I increased the point value.
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easybillAuthor Commented:
Sorry, none of these suggestions has made a difference.
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hmellCommented:
As per McAfee, they are aware of the issue, and are working to resolve it in the next release.

https://kc.mcafee.com/corporate/index?page=content&id=KB52794&actp=search&searchid=1228253312244
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easybillAuthor Commented:
Thank you!
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