[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 2293
  • Last Modified:

What does this error event mean? Faulting application explorer.exe, version 6.0.3790.3959, faulting module explorer.exe, version 6.0.3790.3959, fault address 0x000030d8.

I have Windows 2003 server that has terminal service, MS SQL server, and Cache database server.
I see this error message in the event viewer but does not know what it means.  Please help.

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 11/3/2008
Time: 10:12:44 AM
User: N/A
Computer: DBSERVER
Description:
Faulting application explorer.exe, version 6.0.3790.3959, faulting module explorer.exe, version 6.0.3790.3959, fault address 0x000030d8.
 
0
atlasdev
Asked:
atlasdev
  • 3
  • 2
1 Solution
 
sk_raja_rajaCommented:
1.Do you have all sp's and patches installed.

2.Do you have mcafee installed, if yes
Try adding frameworkservice.exe to the Windows DEP exception list. This worked for me with another app that started to break only after installing Windows 2003 SP2. (Reinstalling the app did not help, but tried that first.)

to do this:

1. From the Start menu load the Control Panel and choose the System applet.
2. From the Advanced tab, click the Settings button under the Performance group.
3. Change to the Data Execution Prevention tab.  
4. Enable Turn on DEP for all programs and services except those I select: radio button.  
5. Click the Add button and from the dialog box browse and find frameworkservice.exe.
7. Click the Apply and OK buttons to apply the changes.
8. Restart the macafee services (or reboot the server and that will restart everything.)
0
 
atlasdevAuthor Commented:
I have Synmatec Enterprise 10.1.5 client installed on my server.  The explorer process is working and the error shows up only once.
I am not sure what caused it. I am running a virus scan now.  
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
sk_raja_rajaCommented:
0
 
ChiefITCommented:
A repair to Explorer could be as easy as running, (at the command prompt), SFC /scannow. That checks the versions to make sure you are on the current version and that the data isn't corrupt for many microsoft critical components.
0
 
ChiefITCommented:
Oh, my advice is redundant. Looks like sk_raja_raja had that covered. Sorry about that.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now