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If it happens when they are idle, you might want to look and see if you ICA Keep Alives set in the Farm. &nbsp;This helps keep sessions alive that can sometimes be killed by firewalls which kill connections after X seconds/minutes of inactivity.
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If it happens when they are idle, you might want to look and see if you ICA Keep Alives set in the Farm.  This helps keep sessions alive that can sometimes be killed by firewalls which kill connections after X seconds/minutes of inactivity.

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Thanks Krazy, I will let our NEs know about your comment.
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Thanks Krazy, I will let our NEs know about your comment.

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We are a Citrix shop; we have a user that is trying to access as app called Navision (acctg software). The error that she is getting is: The network connection to your application was interrupted. Try to access your applications later, or contact technical support. We have deleted store key, and added authenticated users to the MSLicensing permissions. User also has access to terminal servers in AD. What else are we missing?<br />
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Navison.doc

We are a Citrix shop; we have a user that is trying to access as app called Navision (acctg software). The error that she is getting is: The network connection to your application was interrupted. Try to access your applications later, or contact technical support. We have deleted store key, and added authenticated users to the MSLicensing permissions. User also has access to terminal servers in AD. What else are we missing?

Citrix Shop Connection Error

Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.

Citrix

Microsoft Forefront, formerly known as Internet Security and Acceleration Server (ISA Server), is a network router, firewall, antivirus program, VPN server and web cache that runs on Windows servers. It includes identity management and protection systems, and discontinued systems for threat management and network protection, along with protection for Sharepoint and Exchange. The scope of discussions includes forward and reverse proxy, application and service publishing, virtual private networks (VPNs), outbound access rules, SSL certificates and network routing within either a single node or an highly-available array pairing.