Angus
asked on
Microsoft Office Document Scanning
Hi,
I use Microsoft Office Document Scanning a lot. This is one of the features with Microsoft Office. I use it to scan all my documents (bank statements etc in).
I have recently purchased a new printer and a new computer and I am having issues with the scanning
In short the scanner does work. As the document is being scanned, you can see it correctly displayed in the preview. However when the document finishes and it is shown on the screen - it is unreadable.
Instead of showing the document with all the text, it shows black & white lines. It looks like something is being done in the post processing of the document and is screwing it up. I have checked the options, however no luck, e.g. disabling OCR etc.
Any ideas
Cheers
A.
I use Microsoft Office Document Scanning a lot. This is one of the features with Microsoft Office. I use it to scan all my documents (bank statements etc in).
I have recently purchased a new printer and a new computer and I am having issues with the scanning
In short the scanner does work. As the document is being scanned, you can see it correctly displayed in the preview. However when the document finishes and it is shown on the screen - it is unreadable.
Instead of showing the document with all the text, it shows black & white lines. It looks like something is being done in the post processing of the document and is screwing it up. I have checked the options, however no luck, e.g. disabling OCR etc.
Any ideas
Cheers
A.
Does the Printer comes with its own scanner utility ? Did you try if thats working properly?
ASKER
yes it does, however it is rubbish, also it does not give me a good balance between quality of scan vs. size of file.
So the issue is definately with Microsoft Office Imaging.
So the issue is definately with Microsoft Office Imaging.
ASKER CERTIFIED SOLUTION
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