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I used the Cleanspl.exe on the xp to fix spooler, but now I can not install usb printer.

Posted on 2008-11-03
Medium Priority
Last Modified: 2012-01-04
We were having problems with the spooler on xp pro computer. So I used the cleanspl.exe tool on the windows 2003 resource CD to fix the spooler. I was able to fix it and reinstall all network printers. But, I am having a problem reinstallin the local USB printer. I think it's a laserjet 1020, but can check once i get to the office.  It gives a some kind of " usb port not found, or not there error. Maybe the cleanspl.exe delted the port. Is there any way to reinstall it. Thank you,
Question by:netcomp
  • 2
LVL 22

Expert Comment

ID: 22873072
Here are some possible USB solutions:

Remove all USB drivers with:
, let it reinstall them, delete the "UpperFilters" and "LowerFilters" registry values from:
, and run:
rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 C:\WINDOWS\inf\usbstor.inf

Author Comment

ID: 22873117
Sorry, I am not getting the second part
 and run:
rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 C:\WINDOWS\inf\usbstor.inf

Also, "UpperFilters" and "LowerFilters" registry  ( not sure what uper and lower filter are?)

LVL 22

Accepted Solution

orangutang earned 2000 total points
ID: 22873189
rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 C:\WINDOWS\inf\usbstor.inf
should fix some USB problems. You may have to run:
rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 C:\WINNT\inf\usbstor.inf
depending on what your Windows folder is. You can also open to C:\WINDOWS\inf or C:\WINNT\inf and right-click:
and click "Install"

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