Explorer.exe shutsdown randomly

Posted on 2008-11-03
Last Modified: 2013-12-01
Explorer shuts down randomly during various activities - such as renaming a file too quickly, or when viewing a webpage -
Can't see much in Procmon - don't really know what to look for.

Event viewer shows an event id of 1000.
Description: faulting application explorer.exe, version 6.0.2900.5512, faulting module unknown, version, fault address 0x068918ef.
Question by:jbuzzard
    LVL 22

    Accepted Solution

    Try disabling all non Microsoft items in ShellExView ( and see what happens.
    LVL 7

    Assisted Solution

    Try  download and use Process Explorer (PE), this is a Microsoft System Internal utility  
     It is a plug-in Task Manager that gives much more information about what is actually running on your system, much more than Windows Task Manager.
     You can even set (check-box) it as a substitute for the Windows Task Manager so it opens when you [Ctrl][Alt][Del].  Note Windows Task Manager is still there.
     The best feature of PE is search. You get that mysterious error dialog stating "SNAFU.DLL has caused a problem and we have to close program..." but Task Manager does not list DLLs. Use PE's search function to find SNAFU.DLL and it will show you what task/program called it. Now you know what the problem-child really is and have a better chance of fixing it.
     There are screenshots on the MS page, take a look.
     PE is a utility, IMHO, everyone should in addition to TweakUI PowerToy.

    If possible use HijackThis and post the HJT log:
    LVL 14

    Assisted Solution

    Check this

    There is a list of actions (at the beginning) to start with.

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