T61 Keyboard stops working after logging in to windows.

One of our users is having a very strange problem lately, almost every morning after he boots up his pc and logs on to windows his keyboard stops working. He can move his mouse around and the function keys still work, he just can't type anything. Usually the problem disappears after he reboots.

There's no errors or messages in the event log.
TysVdBAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

nobusCommented:
did he try an external keyboard?
0
TysVdBAuthor Commented:
We have tried plugging in an external keyboard and that works, I can also take over his computer with TightVNC and type whatever I want.
0
nobusCommented:
then it seems the driver that loads is corrupt.
try updating it , or a roll back
0
gheistCommented:
Try if you can use another account. Then its wrong kb layout - use start/run and press alt-shift or ctrl-shift until you get correct kb layout.

If no luck:
Install thinkvantage updater from lenovo using vnc and load correct keyboard driver with multimedia keys support.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
TysVdBAuthor Commented:
The problem disappeared after I uninstalled the driver and it reinstalled automatically.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Unix OS

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.