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Windows 2003 Server Even ID 6161 Source Print Win32 code 0

I have a issue when installing printers on the network that most of the printers can print a test page, however there are a few that error in the print queue.

The majority of them print just fine.  But a handful of them don't print.
The client doens't receive an error when the print job fails; it looks like it spools and prints just fine.



Event ID: 6161

The document Microsoft Word - Personnel Policies 2006.doc owned by user failed to print on printer network printer. Data type: NT EMF 1.008. Size of the spool file in bytes: 32240. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client machine: \\X.X.X.X. Win32 error code returned by the print processor: 0. The operation completed successfully.

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lhrslsshahi
Asked:
lhrslsshahi
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1 Solution
 
JoWickermanCommented:
Hi lhrslsshahi,

You can try some of these:

* Access denied printing problem - Authenticated users being removed from c:\winnt\system32\spool\drivers and prtprocs. Granting access back to authenticated users might cure the problem.

* Restarted the Spooler service

* Change the print processor to "Winprint"

* Turn off bidirectional printing for networked printer

* Use the cleanspl.exe tool from the Windows 2003 resource tools and remove everything from the    spooler except standard TCP/IP and USB. Setup the printer again

* Update to the newest drivers.

Hope one of these help!

Cheers.
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lhrslsshahiAuthor Commented:
Sorry when I try to print I am the administrator and not a user as the Event ID suggests, the above has been tried.
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lhrslsshahiAuthor Commented:
While on the Print Server I can ping printer but can not telnet it comes back with connection failed.

I have tried to Telnet on another machine to the printer and it works.

Any ideas
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JoWickermanCommented:
Hhhhmmm... Sounds like a firewall issue?
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lhrslsshahiAuthor Commented:
But I can telnet on to any other printer on the print server
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JoWickermanCommented:
What printer is it? Is there a restore factory default settings on the printer?
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lhrslsshahiAuthor Commented:
Its a hp2220n I can telnet on to it from any other server/workstation other than when on print server.
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JoWickermanCommented:
Ok...

Have a look at this:

http://technet.microsoft.com/en-us/library/cc773865.aspx

Let me know.

Cheers.
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lhrslsshahiAuthor Commented:
Has anyone else seen this problem!

HELP!
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lhrslsshahiAuthor Commented:
Have resolved on the print server in group policy Computer configuration- Admin Templates - Network
Network Connections- Windows Firewall- Standard Profile- Define port exceptions (not configured)
and Protect all network connections (not configured).
 
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