HP LJ P3005 loses functionality with 64-bit Vista

Posted on 2008-11-04
Medium Priority
Last Modified: 2013-12-15
A user has a vista pc running with a 64-bit OS.  After a week of being installed, it wont respond.  If the printer is powered off after a print job, and then powered on for another print job, it's fine.  If it's powered on and left idle, it just stops responding.  I've tried it with xp, vista-32, and vista-64 bit drivers, both pcl5 and pcl6.  Can anyone shed some light on this?
Question by:hindsight
1 Comment
LVL 39

Accepted Solution

hdhondt earned 2000 total points
ID: 22881420
I would try a cold reset, as follows:

Turn off, then back on again. When the memory count begins, press and hold the green check mark button. Continue holding it down until all three device control-panel lights flash once and then remain on. This might take up to 10 seconds. After the message SELECT LANGUAGE appears on the display, press the up or down buttons until COLD RESET is highlighted. Press the green button, and let it power up.

You will need to re-enter things like IP addresses and any other special settings.

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this modest contribution, I want to share with the IT community (especially system administrators, IT Support Engineers and IT Help Desks) about Windows crashes/hangs and how to deal with these particular problems.
IF you are either unfamiliar with rootkits, or want to know more about them, read on ....
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question