Active sync does not retrieve all messages or calendar
Posted on 2008-11-04
I have a Samsung Omnia with Windows Mobile 6. I have set up active sync to get my emails, contacts and calendar from our Exchange 2003 server. I have set it up to sync to webmail.company.com with the ssl box checked and entered in my password etc.
We are running one exchange server that is clustered (active/passive), it is not set up as a front end and does not use forms authentication. We have an ssl certificate applied so the folders are set up with basic authentication and require ssl. I read that this wouldn't work as standard because activesync does not use ssl so I followed the MS knowledgebase article (817379) to set it up.
Now I have a problem when I synchronise. I do not get all my emails from my inbox. For example I currently have 17 items in my inbox and when I sync I only get 3 of then. One from today, one from yesterday and one from over a week ago (random as far as I can make out). My contacts seem to synchronise fine and I get nothing from my calendar. It also does not work if I set the sync to 'as items arrive' it is as though it doesn't check.
I wondered if someone might have done the same set up and have some pointers I have missed.