Acronis Server Agent is refusing to backup on mapped drive.
Posted on 2008-11-04
After installing Acronis server agent on one of our windows 2000 servers and creating a scheduled task I thought everything had gone fine until a day or two later when I realised I was never getting the notification e-mails telling me the backups had completed successfully.
Either way, I logged into the machine in question using the Acronis Remote Management Console and realised the task was correctly scheduled but had never run.
So I deleted the task in order to re-create it before re-installing the Acronis Scheduling agent.
Whilst I was re-creating the task and choosing the source destination of the backup which is mapped drive :Z on our local NAS acronis prompted me for the user name and password of drive :Z.
The thing is, there is none! The drive is perfectly mapped and accessible from the run command and windows explorer. Why is acronis asking for crudentials to access a locally mapped, perfectly well connected drive?