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IE 7 Shows A Blank Page On Certain Sites
I am working on a Dell Dimension E 520. It has Vista SP1. There are 3 users on this computer. The first user (bob) has administrative rights. The other 2 do not. Bob has made use of the parental controls on this machine and uses it to shut down internet access between certain times. It is also set to allow all websites. Bob can access the Verizon email site however when the other two try to acces this page they get a blank screen that says done at the bottom as if it were loaded. I installed firefox and can access this page with no problem. Bob would like to be able to use IE however. If anyone has a solution to this it woul be greatly appreciated.
ASKER
I have tried resetting the defaults in ie. It does have symantec endpoint protection. I did not check the setting for it because the first user could acces the site i will try shutting it down to see if that helps.
ASKER
That didnt help either.
ASKER
By the way we also tried making a new user and that didnt work either.
Can you try to load firefox and see if that works? Also Symantec sometimes has some low level drivers that will get in the way even if disabled? Can you try to uninstall Symantec Endpoint?
You could try adding the Verizon site to the Trusted Sites:
Tools > Internet Options > Security > Trusted Sites
Tools > Internet Options > Security > Trusted Sites
ASKER
as I stated in the question firefox does indeed work. I have tried adding it to the trusted sites. I dont think symantec endpoints low level drivers would cause an issue on some profiles but not others. I believe, and you may correct me if i am mistaken , that the low level drivers would cause an issue across the board. I do appreciate all of the suggestions please keep them coming.
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ASKER
The page does say done in the lower left corner. I will try disabling the cache
Also try resetting the IE 7 settings.
Reset IE settings. Go to Tools --> Internet Options --> Advanced. Click on "Reset" button. Click OK. Close the bowsers that are open and reboot the computer