We are currently working with another company from Europe to merge with and it seem I have come across a stumbling issue. When users from Switzerland, and Italy come here and hardwire into my network its shows as connected but they cannot surf. When I look at there activity there are no bytes being exchanged. For some reason I cant get there laptops to connect to the internet on my network..why? Also, one of my users went to to his family in Europe and hard wired to there internet provider and the same issue occured... can anyone give me an suggestions as to why this is happening on both ends?