VPN - Not recognizing server name
Posted on 2008-11-04
Alright here's a doozy.
I have a customer with a laptop. XP Pro SP3. She brings it to her office. She logs into the domain and works normally. She has access to her P:\ driver shich is mapped \\server\Projects.
She takes her laptop to her home and connects VPN. As you know with Windows XP, you can log in with username and password with the domain name and you can log in locally.
Now we use the Safenet 10.8 VPN software. She right-clicks on the software and connects to the configuration profile created for her and then she's showed as connected. The problem is when she tries to access her P:\ drive she's not able to. Now if she does a Start>Run> \\192.168.1.1\Projects it would ask for a username and password and then she would be able to get in.
Now from here the "Band Aid" solution is to put in the network properties the server address in the DNS portion. Then it resolves the name and she would be able to log into her P:\ drive. Problem is, it screws up her internet connection since I'm forcing a DNS server on her.
I have also changed the Host file to add 192.168.1.1 server.domain.local and that doesn't solve it.
Any suggestions. I have clients that I have to do this for in the future and would love to solve this.