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unable to open .doc file due to registery policy settings

Posted on 2008-11-04
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Hello.  We received a doc file from a customer that when attempting to open in Word 2003, we receive the following error:

You are attempting to open a file that was created in an earlier version of Microsoft Office.  This file type is blocked from opening in this version by your registry policy settings.

I am unaware of any policies I have set regarding Microsoft office.  Any suggestions on how to open this file?  At this time I am unaware of the version of Office the customer is using, but I assume it isnt 2007 as it would be a docx file then.

Thanks!
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Question by:aschroeger
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Joseph Daly earned 1200 total points
ID: 22878271
Follow these steps and you should be good.
http://support.microsoft.com/kb/922849
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