unable to open .doc file due to registery policy settings
Posted on 2008-11-04
Hello. We received a doc file from a customer that when attempting to open in Word 2003, we receive the following error:
You are attempting to open a file that was created in an earlier version of Microsoft Office. This file type is blocked from opening in this version by your registry policy settings.
I am unaware of any policies I have set regarding Microsoft office. Any suggestions on how to open this file? At this time I am unaware of the version of Office the customer is using, but I assume it isnt 2007 as it would be a docx file then.