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Why are my Evga nVidia GeForce 7300GT drivers causing my Windows XP to hang 50% of the time when booting?

Posted on 2008-11-04
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Last Modified: 2013-12-01
Hello,

I recently bought an nVidia 7300GT AGP video card to revitalize an old system, but I'm having problems.
I've tried nVidia tech support but they've been no help.

On Windows XP, with the latest nVidia drivers installed, it seems to work properly "when it works", but 1 out of every 2 or 3 boots my system hangs and the monitor loses sync. It's as if I physically disconnected the cable from the PC. When this happens I have to press the PC's reset button in order to reboot and then Windows starts up just fine. I don't get any weird error messages (i.e. your computer has experienced a serious error) or anything when it does finally boot.
It hangs between the black Windows boot up screen (with "Windows XP" and the progress bar) and the blue login screen. Basically, the Windows boot-up screen goes completely black, I can see the white mouse arrow for a couple of seconds and then the monitor loses sync.
By the way, this is a fresh XP install with all of the latest updates applied.
There are no other cards installed besides the video card either.
I've installed the driver that Windows provided and the latest driver from the manufacturer and neither of them works. Once I uninstall the driver then it boots consistently with no issues. The only problem is that I can't run it at the right resolution for my monitor (HP w2007 @ 1680 x 1050).

By the way, I seriously doubt that this is a hardware issue because I've been running Ubuntu 8.04 (haven't upgraded to 8.10 yet) with no problems at all. It definitely works fine with Ubuntu.

I'm not using a dual boot system either. I've got my operating systems installed on separate hard drives which I plug into a drive tray.

Anyway, I've heard that you guys are the best, so hopefully you can help me out here.

Cheers!
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Question by:Maconvert
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LVL 3

Expert Comment

by:Styphon
ID: 22878946
1 guess is that because you are using AGP, the drivers may not be as well suited for that series of card. I would try an older driver - http://www.nvidia.co.uk/object/winxp_2k_91.31_uk.html
Make sure you remove the new driver completely first.
0
 

Author Comment

by:Maconvert
ID: 22879112
Hello,

I will try that.
However, I'm pretty sure I already have and it didn't work.
I've tried the oldest driver, the newest driver, and the one that Windows Update downloaded and installed for me.
I'm wondering if there are some default nVidia settings that are causing this problem.
Perhaps there is a startup delya value or something that will fix this.
I have no idea.

Thanks.
0
 

Author Comment

by:Maconvert
ID: 22880679
Hello Again,

Here's a little more information about my system:

I'm using an Intel D845WN Motherboard w/ 1.7GHz processor and 1.5GB of RAM.

I'm also using an Antec Earthwatts 380W Power Supply.
I'm sure that this should be adequate because (a) I'm not using this for gaming (b) once Windows XP has successfully booted up I don't have any issues and (c) everything runs great under Ubuntu.

Cheers!
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LVL 3

Expert Comment

by:Styphon
ID: 22881149
I'm guessing because you're posting again that using an older driver failed.  When in  Windows are there any error messages in your Event Viewer logs? Also, have you tried the card in another machine (I know it boots fine in Linux, but just to be 100% sure). Does this happen if you boot into safe mode? Try rebooting into safe mode half-a-dozen times to see if it does.
0
 

Author Comment

by:Maconvert
ID: 22881249
Hello,

I still haven't tried that older driver, but I will try it tonight.
I'll also try that "safe mode" test that you suggested.
I don't have another PC to test out the card in though, so that won't work.

The reason I posted again was to simply provide more information on my system.

Cheers.
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LVL 3

Expert Comment

by:Styphon
ID: 22881719
Ah, OK fair enough. I'll check on this thread again tomorrow morning (I'm in GMT time zone). Good luck.
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LVL 3

Expert Comment

by:Styphon
ID: 22886314
Did you have any joy with this last night?
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Author Comment

by:Maconvert
ID: 22888499
Hello,

I've just gotten on the internet now.
I switched providers today.
Hopefully when I get everything put back together I will have time to check.

Thanks!


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LVL 3

Expert Comment

by:Styphon
ID: 22920085
Did you get anywhere with this?
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Author Comment

by:Maconvert
ID: 22921184
Hello,

Family from up north came down for the weekend so I never got a chance to work on this.
I will try working on it tomorrow.

Cheers.
0
 

Author Comment

by:Maconvert
ID: 22936749
Hello,

I tried the wrong driver (93-something) instead of the one you suggested.
My bad.
Now I can't get into Windows - normal mode or safe mode.
This is getting annoying.
I'm actually starting to think that it's my video card that's the problem.
It's starting to act up in Ubuntu as well.
I set it at 1680 x 1050 and rebooted it.
Then it would only allow me to go as high as 724 X 1028.
Now it's as low as 640 X 480.
So, I'll leave this open for now, but I'm not sure what to try next.
0
 
LVL 3

Expert Comment

by:Styphon
ID: 22938132
Do you have the restricted driver installed in Ubuntu? Either way if it won't run properly in Linux then that would suggest the Graphics Card.

Does your motherboard have and onboard graphics display? If it does, unplug your graphics card and use that in windows to uninstall the incorrect driver.
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Author Comment

by:Maconvert
ID: 22941119
Hello,

It's not the computer, that's for sure.
I installed a different graphics card and it worked fine.
I do think that this is a hardware issue now.
I'm using a 380 watt power supply with this card, which, considering I'm not doing ANY gaming oin it, should be just fine. I've also not installed any other cards in this machine. The only other power draw would be 2 hard drives and a DVD writer.

I'm going to see if I can ship the card back to Evga and get them to give me a new one or my money back.

Cheers.
0
 
LVL 3

Accepted Solution

by:
Styphon earned 1500 total points
ID: 22941146
Your welcome, glad you managed to get to the root of the problem in the end.
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Author Closing Comment

by:Maconvert
ID: 31513181
Hi,
My problem hasn't be solved yet, but I think that you helped me to determine that it's likely a hardware problem that I'm having. So, I'm awarding you the full 500 points. Hopefully I can get to the bottom of things though.

Cheers.
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