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What does this error mean?

We are receiving this error message in our event log on the BES Server
ProcessResponseFromPager - GetMeetingCorrelation did not find a Calendar entry

Blackberry users are unable to accept appointments on their blackberry.
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TKelley1961
Asked:
TKelley1961
1 Solution
 
Kurt_BraeckmansCommented:
Which version of the BES are you running?
The latest is 4.1.6 MR 2
Please make sure you're on the latest version and retest the issue.

Did you tried to resend the service books?
Did you tried to recreate the encryption key?
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TKelley1961Author Commented:
We're using BES version 4.1.5.24. I have resent the service books without success, but was able to regenerate the encryption key on the devices having the problem and that seems to work so far. I'm continuing to monitor.
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