I have a new BES installed on a VM (win2003 R2) and Exchange 2007 set up. I have followed all documentation in giving the BESAdmin rites to the users mailboxes, imported users into the BES and have sent activation emails. Here is where I am stuck as the email is delivered to the Blackberry device but will not connect to the BES / Exchange 07 and synchronization does not occur. I have attempted with one Blackberry to sync via the usb cable and can get it to sync in this manner. In the BB manager I show wireless reconcilliation as disabled for each user. Any help is greatly appreciated. As we all know crackberry's can't be done without these days!!