I have a Cisco 3750 PoE Switch used for both Data and IP Telephony. There 48 ports on the switch are working except two ports Gigabit port 5 and 6.
When I issue the command show interfaces both interfaces show as down (not connect).
I have tried to shutdown and no shutdown the ports but that did not work.
What happened to these two ports? Why the whole switch works excpet these two?
I would really appreciate any help that clearly describ the steps to get these two ports back to working status as I am not expert on Cisco (not yet)