Cannot install Office 2003 SP3

Posted on 2008-11-04
Last Modified: 2008-11-19
I have several workstations which need the Office 2003 SP3 update.  We have a WSUS server and it seems to be ok with most other things, but Office SP3 fails.

I have also tried downloading the file from the MS download center and loading it sitting at a machine.  This fails as well.  Have checked the original install source in the registry, and it is set to the same network location for all... and the source files are located there.

I am not sure what to do to get this deployed.  Anyone have any ideas?


Question by:Derek Schauland
    LVL 12

    Expert Comment

    Hi there

    I don't know which error you encountered but take a look:

    Best regards...
    LVL 7

    Expert Comment

    Although this might not be a solution, I post it here for your knwoledge.  They is an issue with wsus and office 2003sp3.

    Some places recommend doing this:
    Note: this is in the Vista OS, XP will be different path

    Go to your %SYSTEM%/system32 directory.
    Find the file mapisvc.inf
    Open the Properties option, then go to the Security tab
    Click the Advanced button, then go to the Owner tab
    Click Edit, then change the Ower to the Administrators group
    OK back to the Security tab (agree with dialogs to get there)
    Click the Edit button and grant full control to the Administrators

    Reapply the patch.
    Good luck
    LVL 9

    Author Comment

    by:Derek Schauland
    I will give both of these solutions a try and post results at the end of the week

    LVL 12

    Expert Comment

    LVL 9

    Accepted Solution

    I looked at some of the suggestions on one client and attempted to reload SP3 locally... turns out the IE reg hive was not accessible by the Everyone group.

    Once I fixed that all was well (on that PC).  I wonder if there is a way to correct that en masse... ?

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