asked on

New tape drive. Backup Exec won't recognise tapes

I have had to install a new DAT 72 backup tape drive in my SBS server as the previous drive had failed.

Problem is that it will now not recognise any of the tapes I had been using previously. The tape drive is available in Devices but the tapes are not recognised by it. I am happy starting again with all the backups (in fact, I am looking forward to starting fresh with this process) but Backup Exec will not work with the new drive and the old tapes.

Is there a process that I must follow to prepare these tapes for the new drive? Do I have to erase them in some way? Do I have to move them to a different media set? And then what? How do I tell Backup Exec that I want to start all over again?

Step-by-step instructions would really be appreciated, this programme is not at all intuitive.

Thanks

ASKER CERTIFIED SOLUTION

SysExpert

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

SOLUTION

Hedley Phillips

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

SOLUTION

joshgeake

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

differduffer

ASKER

I am onsite in 2 or 3 days and will advise then.

Thanks for your tips.

differduffer

ASKER

Thanks for your help. I have split the points evenly.

To have the new drive work with the existing tapes, you must first "Inventory" the tape in Devices, then "catelogue" them in Media, then move them to your created media pool.

compsupport

I have many drives and needed to replace one of them almost every month.Is there an automatic process we can use to run inventory / catalog before the job start?

Thanks