cant login to multiple users xp sp3

Hi there
Have a PC running XP SP3
Has 4 user accounts on the system
Recently we are unable to have multiple users on the machine.

Example :

one user is logged in you go start menu switch user, select the new user nothing happens the only way the new user can login is by the existing user login out .

i have never come accross this issue before so i hope someone can help me ??
Thanks in advance and i hope there is enough info

Shane
theshowstoprAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Frosty555Commented:
Make sure the "Fast User Switching" service is running. Go to start->run->type services.msc, and check that it is in the list and that it is listed as "Started"
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
theshowstoprAuthor Commented:
Hi Frosty

THANKS FOR THAT IM SURE I HAVE CHECKED THIS , I WILL LET YOU KNOW TOMORROW MORING AS THE PC IS ON ANOTHER SITE

THANKS SHANE
0
JonveeCommented:
If you find that your "Fast User Switching" service is running, try this>

"Enabling Concurrent Remote Desktop Sessions on Windows XP SP3 - Patched file included":
http://alonbilu.wordpress.com/2008/05/17/enabling-multiple-concurrent-remote-sessions-on-windows-xp-sp3-patched-file-included/

Which says >>
<quote>  Download the patched version: termsrv_sp3_patch.rar
Installation instructions:
0. Go to C:\Windows\system32\dllcache and rename the termsrv.dll to termsrv.dll.bak
1. Go to \Windows\System32 folder and rename termsrv.dll to termsrv.dll.bak
2. Copy the new SP3 patched termsrv.dll to \Windows\System32 folder
3. Run the included registry patch ts_concurrent_session_patch.reg (by double clicking it), it will update the relevant registry values which are relevant to the concurrent sessions support.
3. Restart windows.
0
theshowstoprAuthor Commented:

Hi people i had to use both solutions here and it has seemed to work, thanks for your help and sorry for the delay as i was on leave and just got back today thanks again
0
JonveeCommented:
Your welcome.   Thank you.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows XP

From novice to tech pro — start learning today.