We help IT Professionals succeed at work.
Get Started

Graphics Card displays at 16 colours

iaingibbons asked
Last Modified: 2013-11-08
I have purchased 4 second hand Dell Optiplex GX240 PC's which run Windows 2000 Pro. The machines work fine other than the only display option I have is 16 colours. I have checkled the graphics card and tried to install the driver from the ATI site - http://ati.amd.com/support/drivers/2k/legacy-2k.html - but when i run the driver i receive the error that the software required DirectX 8, now I have installed DirectX 9 as that is the only option I got from Windows?

The install then runs through to the end where I get this message "This display driver is not compatible with the display adapter(s) installed on your system"

I have tried to uninstall the card, search for hardware changes and install from windows update and that doesnt work either.

Any ideas folks?

Watch Question
This problem has been solved!
Unlock 1 Answer and 2 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE