Just replaced our broadband router and cannot now browse the internet

Posted on 2008-11-05
Last Modified: 2010-04-21
We have just replaced our old firewall setup with a new draytek vigor modem/router. All workstations on our network can access the internet, (they use the server DHCP)  but for some reason the server cannot. We can ping external IP addresses, and can also use remote desktop for external connections. I have tried enterning googles ip address directly into the browser, but the webpage cannot be displayed. I can ping the router directly, but cannot access its web interface (locally), again we get the login optIon, but we get the page cannot be displayed error again.
Does anyone have any ideas on how to trap this?
Question by:nigelbeatson
    LVL 6

    Accepted Solution

    tools -> internet options -> connections - > LAN

    check your settings in here...

    you may have the secure server settings on..

    as it is defautl for servers not to acess internet browser..for security reasons obviously..
    im assuming it has resorted back to default since you put the new router in

    Author Comment

    we have nothing set in the lan settings other than detect setings. Our AVG anti virus software cannot update either, so some things connect ok, ie remote desktop and we can ping external IP's but some cannot. We did not make any changes to the server, and we made the new router the same IP address as the old one. The IP for the router is static, and we did not have any MAC address bindings set, so I did not think that there would be a problem. It feels like a DNS problem, but as we cannot enter the external IP of a website directly into the browser either, maybe not. Any other ideas?

    Author Comment

    OK. Thanks for your help. I resolved the issue. There was a problem with our AVG. I removed it, which then let me back onto the internet, and than I downloaded the latest version, installed that and it was then OK. Apparently there was a problem with one of the updates.

    Author Closing Comment

    Thanks for your assistance

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