outlook multiple

Posted on 2008-11-05
Last Modified: 2011-10-19
I have a user onsite where his outlook has created multiple items for everything, i have deleted the OST files, there was 35 of them which isn't right. recreated the profile in outlook and still the same. have also tried detect and repair. i have included a screenshoot to show the problem. any advice would be great. full rep given for answer.
Question by:IBMSONY
    LVL 32

    Accepted Solution

    Can you open his Mailbox in OWA and confirm if it is ok there.
    Close Outlook and then delete all files under:
    • C: or D:\Documents and Settings\USER\Application Data\Microsoft\Outlook
    • C: or D:\Documents and Settings\USER\Local Settings\Application Data\Microsoft\Outlook
    • Recreate his profile
    Let me know

    Author Closing Comment

    Thanks mate, tip top... keep it up.
    LVL 32

    Expert Comment

    Glad to help :-) !
    Nitin Gupta (gupnit)

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