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outlook multiple

Posted on 2008-11-05
Medium Priority
Last Modified: 2011-10-19
I have a user onsite where his outlook has created multiple items for everything, i have deleted the OST files, there was 35 of them which isn't right. recreated the profile in outlook and still the same. have also tried detect and repair. i have included a screenshoot to show the problem. any advice would be great. full rep given for answer.
Question by:IBMSONY
  • 2
LVL 32

Accepted Solution

gupnit earned 2000 total points
ID: 22885143
Can you open his Mailbox in OWA and confirm if it is ok there.
Close Outlook and then delete all files under:
  • C: or D:\Documents and Settings\USER\Application Data\Microsoft\Outlook
  • C: or D:\Documents and Settings\USER\Local Settings\Application Data\Microsoft\Outlook
  • Recreate his profile
Let me know

Author Closing Comment

ID: 31513476
Thanks mate, tip top... keep it up.
LVL 32

Expert Comment

ID: 22888690
Glad to help :-) !
Nitin Gupta (gupnit)

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