outlook multiple

I have a user onsite where his outlook has created multiple items for everything, i have deleted the OST files, there was 35 of them which isn't right. recreated the profile in outlook and still the same. have also tried detect and repair. i have included a screenshoot to show the problem. any advice would be great. full rep given for answer.
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IBMSONYAsked:
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gupnitCommented:
Hi,
Can you open his Mailbox in OWA and confirm if it is ok there.
Close Outlook and then delete all files under:
  • C: or D:\Documents and Settings\USER\Application Data\Microsoft\Outlook
  • C: or D:\Documents and Settings\USER\Local Settings\Application Data\Microsoft\Outlook
  • Recreate his profile
Let me know
Thanks
Nitin
0

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IBMSONYAuthor Commented:
Thanks mate, tip top... keep it up.
0
gupnitCommented:
Glad to help :-) !
Cheers
Nitin Gupta (gupnit)
0
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