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outlook multiple

Posted on 2008-11-05
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Last Modified: 2011-10-19
I have a user onsite where his outlook has created multiple items for everything, i have deleted the OST files, there was 35 of them which isn't right. recreated the profile in outlook and still the same. have also tried detect and repair. i have included a screenshoot to show the problem. any advice would be great. full rep given for answer.
screen.JPG
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Question by:IBMSONY
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gupnit earned 2000 total points
ID: 22885143
Hi,
Can you open his Mailbox in OWA and confirm if it is ok there.
Close Outlook and then delete all files under:
  • C: or D:\Documents and Settings\USER\Application Data\Microsoft\Outlook
  • C: or D:\Documents and Settings\USER\Local Settings\Application Data\Microsoft\Outlook
  • Recreate his profile
Let me know
Thanks
Nitin
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Author Closing Comment

by:IBMSONY
ID: 31513476
Thanks mate, tip top... keep it up.
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by:gupnit
ID: 22888690
Glad to help :-) !
Cheers
Nitin Gupta (gupnit)
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