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Access Help Error displaying the 'Indexes Window'

Posted on 2008-11-05
Medium Priority
Last Modified: 2010-04-21
In Access Help under Primary Property there is a link to 'Indexes Window' which gives an error message that either the browser security is too high or the ActiveX procedure was installed incorrectly in the MicroSoft Offices folder.

I usually use Firefox as my browser, but also have Internet Explorer installed and its security is set to medium.  I found Quactrl.ocx in the MSOffice/Office folder.

How do I correct this problem?
Question by:katzwhite
  • 4

Author Comment

ID: 22888700
I've not received an answer.

Should my ? be posted somewhere else?

I assume that Quactrl.ocx which is the procedure the error message says may be installed incorrectly is the problem, but I don't know how to determine if its installed properly or what else do do to solve the display problem.
LVL 85

Accepted Solution

Scott McDaniel (Microsoft Access MVP - EE MVE ) earned 2000 total points
ID: 22893488
This is an all-volunteer forum, and while you may have paid for your subscription, the Experts here are all volunteers. There is a constant ebb and flow of Experts, and your question may have simply slipped off the radar, so to speak.

The errors you're getting could indicate a faulty or corrupt installation of Access. Have you tried to Repair your installation of Access?

While in Access, can you view the Index window? That is, with a table open in Design view can you click the View - Indexes menu item?

You might also try re-registering that control. Click Start - Run, then enter this:

Regsvr32 "full path to the .oxc file"

Author Comment

ID: 22895426
I wasn't complaining, I understand and appreciate the volunteers.  

I can view the Indexes Window

I've been using this version of Access for several years and this is the first time I've had trouble accessing any portion of it, but no I haven't tried repairing it.

I tried Regsvr32 "C:\Program Files\Office\MSOffice\Office\Quactri.ocx" and it fails.

Thanks for the Assist.

Author Comment

ID: 22895498
Should have said "I can view the Indexes Window from the DesignTable/View" but can't view it from the help file.

Its not important to view it from Help now that I know how to get to it.

Thanks for the Help.

Any suggestions why Regsvr32 "C:\Program Files\Office\MSOffice\Office\Quactri.ocx" doesn't work, says" the Specific module can't be found"


Author Closing Comment

ID: 31513498
Thanks for the Help

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