Access Help Error displaying the 'Indexes Window'

In Access Help under Primary Property there is a link to 'Indexes Window' which gives an error message that either the browser security is too high or the ActiveX procedure was installed incorrectly in the MicroSoft Offices folder.

I usually use Firefox as my browser, but also have Internet Explorer installed and its security is set to medium.  I found Quactrl.ocx in the MSOffice/Office folder.

How do I correct this problem?
katzwhiteAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

katzwhiteAuthor Commented:
I've not received an answer.

Should my ? be posted somewhere else?

I assume that Quactrl.ocx which is the procedure the error message says may be installed incorrectly is the problem, but I don't know how to determine if its installed properly or what else do do to solve the display problem.
0
Scott McDaniel (Microsoft Access MVP - EE MVE )Infotrakker SoftwareCommented:
This is an all-volunteer forum, and while you may have paid for your subscription, the Experts here are all volunteers. There is a constant ebb and flow of Experts, and your question may have simply slipped off the radar, so to speak.

The errors you're getting could indicate a faulty or corrupt installation of Access. Have you tried to Repair your installation of Access?

While in Access, can you view the Index window? That is, with a table open in Design view can you click the View - Indexes menu item?

You might also try re-registering that control. Click Start - Run, then enter this:

Regsvr32 "full path to the .oxc file"
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
katzwhiteAuthor Commented:
I wasn't complaining, I understand and appreciate the volunteers.  

I can view the Indexes Window

I've been using this version of Access for several years and this is the first time I've had trouble accessing any portion of it, but no I haven't tried repairing it.

I tried Regsvr32 "C:\Program Files\Office\MSOffice\Office\Quactri.ocx" and it fails.

Thanks for the Assist.
0
katzwhiteAuthor Commented:
Should have said "I can view the Indexes Window from the DesignTable/View" but can't view it from the help file.

Its not important to view it from Help now that I know how to get to it.

Thanks for the Help.

Any suggestions why Regsvr32 "C:\Program Files\Office\MSOffice\Office\Quactri.ocx" doesn't work, says" the Specific module can't be found"

0
katzwhiteAuthor Commented:
Thanks for the Help
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Access

From novice to tech pro — start learning today.