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Migrating Groupwise Users to a New Tree

Hello,

I have a Netware 6 system with Groupwise 6.5 on it. I want to move the mailbox users from this old NDS tree, to a Netware OES 6.5 Running Groupwise 6.5 (Clean Tree). Any ideas on where to start would be helpful. Several of the walkthroughs provided on Novells KB have failed me in this endeavor.
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Abacus IT
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Abacus IT
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Ghost96Commented:
Can you post what you've done so far and what TIDs you've tried?  Nothing irks me more than someone who asks for advice and then has 3 people respond, only to hear the OP say "I've already done/tried that".

Ok, thinks irk me more, for sure, but you get my drift.  Give us your notes up to this point.  If you're doing this on behalf of a company I'm sure you have notes you can copy/paste and what TIDs you've used thus far.

Thanks
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Abacus ITAuthor Commented:
http://www.novell.com/documentation/gw65/index.html?page=/documentation/gw65/gw65_admin/data/abps0an.html

This is basically the walkthrough I'm trying to follow. Problem is, I don't see some of the options under console one that the walkthrough is describing. What I'm thinking, after talking to a tech guy at EMU (some software utility for migration I was trying to use) is that I need to be using the console one on the netware server. However, I can't figure out how to extend the console one snapins on the server. Any idea on how to do that?
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Ghost96Commented:
So have you looked at:
http://support.novell.com/cgi-bin/search/searchtid.cgi?/10007622.htm

Extending the snapins are done by copying and pasting them from the Software distribution Directory or a patched version of the same version of GW you are using from Novell's download site.

I thought you had looked at a couple of TIDs instead of just the one guide.


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Abacus ITAuthor Commented:
I've looked at several guides. Only recently form a tech I talked to did I discover the movement of the users could not be done from a workstation, but from a console one on a server. I've copied the snapins from the sdd, when consoleone loads, i can see the groupwise icons on the splash screen, but console one still won't display groupwise systems, and under the snapins info, groupwise is not present. Is there something I'm missing here?
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Ghost96Commented:
[1] Tell us what steps you used to add the snap-ins
[2] Are you using C1 locally or from the server itself?
[3] Are you using the same version of snap-ins as the SP level on the server?
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Abacus ITAuthor Commented:
[1] I used the groupwise 6.5 admin cd to install the console one snapins on the sdd ON THE SERVER. I then copied the snapins from the sdd to the sys:\public\mgmt\consoleone\1.2\snapins directory.
[2] I originally tried the migration locally from my workstation, but to no avail, a tech for a software company told me the migration had to be administered from the server's c1, so I'm trying that now, but I can't get the snapins to work on there, hence my problem.
[3] I'm not sure what you mean by SP level, service pack?
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Ghost96Commented:
SP is service pack, yes.  If you are using the wrong service pack level you can get bad results in ConsoleOne and damage your GroupWise installation by using them.

So make sure you are getting the right ones for your version of GroupWise.  SP level makes a difference!
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Abacus ITAuthor Commented:
Dumb question, but how do I check the sp version of my groupwise?
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Ghost96Commented:
You can do a modules check, like "m gw*" at the system console or just select the screens running the GWIA, MTA and POA (for example) and look at the top of the window.  It should say something like 6.5.7, with the last number being the SP level of GroupWise modules.

All of them should match for all GroupWise services.
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Abacus ITAuthor Commented:
All the agents are running 6.5.0. I'm assuming when I update groupwise 6.5 to sp6, the walkthrough I have should be a bit clearer?
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Ghost96Commented:
Well you wouldn't want to migrate a 6.5.0 setup - I wouldn't anyway.  You use a supported SP level.  There's also a HUGE security flaw you have by not running GW6.5 with the level 6+ support pack.

Personally I would SP the GroupWise in its entirety before doing a move or migration, but that's just my opinion.

You're going to have to reinstall the agents' files anyway, but I would SP it all before proceeding.  Right or wrong, that's my advice.
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Abacus ITAuthor Commented:
I'll take your advice then. Hopefully, the walkthrough will make sense now that I have an up to date version running.

I saw something on my Cool Solutions about an enhancement pack, do I need anything like that going as well?
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Ghost96Commented:
You really only need the SP download and nothing else if you're running the basic setup and config of GroupWise.

Enhancement packs were in the days of 5.5.  If they exist for 6.5, this is the first I've heard of it :P

Performing the SP install isn't too big a deal.  Look here:
http://www.experts-exchange.com/Software/Office_Productivity/Groupware/Groupwise/Q_23779636.html

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Abacus ITAuthor Commented:
The groupwise systems agents and database is upgrade to sp6, where should I head now?
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Ghost96Commented:
As long as all of it has been reloaded and running SP6 for sure, make sure all the snapins got updated as well.  Then try to load up ConsoleOne and see what happens with the objects.
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Abacus ITAuthor Commented:
Load up console one on the server or workstation?
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Ghost96Commented:
You'll run C1 from a workstation all the time.  But the shortcut can go to the server's install or an install you put on the workstation itself.  Which one you run is based on where you put the snap-ins for GroupWise.
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Abacus ITAuthor Commented:
The snapins are in and up to date, but the walkthrough still isn't clear.  I'm looking at yours now
http://www.novell.com/documentation/gw65/index.html?page=/documentation/gw65/gw65_admin/data/abps0an.html

Stuck on step one. I'm trying to create a groupwise External Entity, but I don't know what to fill in for the fields.

Groupwise Object ID: I'm assuming I create a name here?
Last Name: last name of the user?
Groupwise Postoffice: the postoffice in the domain i want the account moved to?
External Network ID: ?
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Abacus ITAuthor Commented:
I created an external entity on the domain to which the user is to be moved.

Upon step 2, the option to select a post office in a different system is not available. This is the main problem I've been running in to.

Any ideas?
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Ghost96Commented:
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Abacus ITAuthor Commented:
I've tried that walkthrough, I get stuck at step 5b. Theres no option to "system connect" and I try to proceed past it but no luck.
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Abacus ITAuthor Commented:
If possible, I'd like to just move the users, and not the system itself.
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Ghost96Commented:
Tools-GroupWise System Operations-Select Domain
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Abacus ITAuthor Commented:
Did that, I selected the domain i want the objects to reside in, but theres no option to graft the groupwise objects, its greyed out. I've tried under the tree view and the groupwise view.
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Ghost96Commented:
You're reading too fast - look at it again.
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Abacus ITAuthor Commented:
You're a brilliant man. I think I've got this now. It grafted over successfully and the mta and the poa are up and running. The only thing I need to do now is reconfigure the gwia...
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Ghost96Commented:
Nice work!  Thanks for the update on your progress.  :)
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Abacus ITAuthor Commented:
Do I have to create a new gwia or is there a way to reconfigure the old one? It doesnt say on teh walkthrough...
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Ghost96Commented:
I would create a new one because it's a really quick task to perform.  If you wanted to see if there's anything that you need to add from a re-config standpoint, it's probably already sitting in your SYS:SYSTEM\GWIA.CFG file anyway.  You can check that out and add the same custom settings (if you added a ton) if need be.  You could even use the same one if you wanted to (same GWIA.CFG file) and just rename the installed one to gwia.install or gwia.original or whatever.
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Abacus ITAuthor Commented:
My god I'm so close. I deleted out the old directories and reinstalled the gwia agent and it loads fine, but how do I get the gwia object to show back up in edirectory? I keep trying to add the object manually and linking it, but its not working.
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Abacus ITAuthor Commented:
The MTA Agent on the new server shows the post office as closed also. But local mail is still able to flow.
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Ghost96Commented:
Regarding the GWIA:

When you installed the GWIA, it should have asked you where you would like to create your object.  The object is created as part of the install so wherever you put it is where you should see it.

Regarding the MTA/POA:

Is everything installed on a single server?  How did you link everything together?  If you look at your agents, are they connecting via IP or UNC paths?

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Abacus ITAuthor Commented:
I put the domain and post office under the organization, similar setup as the old tree. The MTA and the POA are setup to connect via IP.

As for the GWIA, when I attempt the installation, I don't see a prompt on what context to drop the object in...
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Ghost96Commented:
Well let's look at the POA stuff first then.

If you look at the Link Config, does it show the correct IP address?  What port is being used?
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Abacus ITAuthor Commented:
192.168.60.211(ip address of the server):1677, 7101
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Ghost96Commented:
Looks right.  Look at your GroupWise view in C1 and check both the POA and MTA Agent settings under the GroupWise tab | Log Settings section.  Make a common path for both of them, like \\server\vol1\logs and unload both the MTA and POA.

Then after the changes have been made to both entities, do a grpwise at the server console to load them again and view the log files to see if there's additional information as to why they are not talking to each other.

In the GW view again, if you select your domain and then hit the Gateways drop-down is there anything listed there at all?
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Abacus ITAuthor Commented:
01:03:08 1D3 Starting GWHTTP-LISTENER
01:03:08 1CE nw6po: Post office now open
01:03:09 20D MTP: nw6po-ipS0: Unable to open connection 0x8925. Address = 192.168.60.211, Port = 7101
01:03:09 20D nw6po: Post office now closed
01:03:09 1D0 LOG: Opening new log file: 1112mta.001

Nothing in the POA log file.
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Ghost96Commented:
So is both your POA and MTA listed on the available screens?
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Abacus ITAuthor Commented:
I'm under Groupwise Link Configuration Tool and I don't see any links under the Gateway section
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Abacus ITAuthor Commented:
So is both your POA and MTA listed on the available screens?

Can you elaborate on this?
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Ghost96Commented:
Not that screen.  The GroupWise view in ConsoleOne and then the Gateway drop-down section.
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Ghost96Commented:
If you do a Control+ESC it gives you a listing of available screens to choose from.  Do you physically see your MTA and POA listed in there so you can choose to view them?
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Abacus ITAuthor Commented:
"If you do a Control+ESC it gives you a listing of available screens to choose from.  Do you physically see your MTA and POA listed in there so you can choose to view them?"
Yes
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Abacus ITAuthor Commented:
I see no gateway drop down section, I'm sorry if I'm blind.
grpwise.JPG
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Ghost96Commented:
Select the domain (one underneath) and then look at the top of your scrren where is says "Users" - that's a dropdown box.  Select the Gateways and see what it says.

Look at your POA and MTA Agents and look at their Network Addresses in the same section and see if they are correct.

Are you sure that you configured everything correctly when installing the Agents?  Have you done it before or looked through the walkthrough guide?

I don't think I've ever done a GW install that didn't immediately load the POA and MTA once the installer was finished.  Hard to believe that you're having an issue installing this on a vanilla box (I'm assuming this was clean?)
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Abacus ITAuthor Commented:
The walkthrough has you install the nlms on the new server manually.

My god, enlightenment. Under the gateways drop down, my GWIA agent is in there (GWIAOLD).
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Ghost96Commented:
Also, why do you have the old domain in there?
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Abacus ITAuthor Commented:
And yes, this a test environment, so the boxes are clean.
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Abacus ITAuthor Commented:
The old domain is the migrated domain.
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Ghost96Commented:
That's right - you grafted.  How soon I forget.
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Abacus ITAuthor Commented:
I just noticed something under the network address settings of the MTA. The mta's Message Transfer port is set to 7100, but the servers erroring out using 7101.
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Abacus ITAuthor Commented:
ARE YOU KIDDING ME LOL
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Abacus ITAuthor Commented:
The MTA now has the post office as open.
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Ghost96Commented:
That's how it should be.

Did you actually install any of the agents on the new server though?  Really go through them with installing the administrative files and then the agents themselves?
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Ghost96Commented:
You may be better off trying the UNC path instead to see if there's a bad setting in your config.  You can switch it back to IP if you want to, but specifying UNC paths on a server running both the POA and MTA are perfectly fine.
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Abacus ITAuthor Commented:
"Did you actually install any of the agents on the new server though?  Really go through them with installing the administrative files and then the agents themselves?"

I'm not sure what you mean by this.
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Abacus ITAuthor Commented:
Changing that port to 7101 opens the post office, but starts generating undeliverables.
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Ghost96Commented:
Agents=POA and MTA, GWIA, etc.
You were instructed to install the snapins, administrative files and then the agents themselves.

That's what I was wondering.
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Ghost96Commented:
Your MTA uses 7100 - your POA uses 7101.  If you changed them, you're messing up an "as designed configuration".  You've now caused a port conflict on your server.


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Abacus ITAuthor Commented:
I copied the nlms, the console snapins, the gwia, and web access to the serve,r and then I run the installs from the sdd I ran the agent install for the poa and the mta, and then I did the GWIA install
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Ghost96Commented:
You copied the NLM's from SYS:SYSTEM?
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Abacus ITAuthor Commented:
FYI I set the config back.
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Abacus ITAuthor Commented:
I forgot to mention this.


I'm using two nics, each on a different subnet (one for access out to the web, one for internal use. The agents are set on the internal address. Would this affect anything? I'm able to build a groupwise system from scratch with no issues getting the agents to work in this way.
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Abacus ITAuthor Commented:
Ah, I did what you said, I changed the link configuration for the po from an IP to a UNC. The post office opened back up on the mta...
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Abacus ITAuthor Commented:
If I could give more points, I would. Excellent work from this expert. He was very helpful and very patient throughout this annoying process that took forever. A++++
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