I have inherited an ageing Exchange 2000 server running on Windows 2000. Unfortunately it has managed to hit the 16G limit, and I am working to get mail up and running. My first pass was to defragment the database offline, but this failed (sorry, I don't have the error code on that one - my bad). I have run the defragment on another server (in parallel), but not copied the new files back as I only saved 0.1G on the file size.
Unfortunately the server did not have any service packs applied, so I was unable to temporarily extend the limit to 17G without updating. The plan was/is to then move some of the mailboxes across to the other Exchange server in the same domain. I have no applied service pack 3 and the rollup required to make the necessary registry change, but am now unable to mount either of the stores.
Pre updates my only problem was the size of the private store, and the public store was mounted without problems. Now I am unable to mount either store and get the error message:
An internal processing erro has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both.
ID no: c1041724
Exchange System Manager
I've tried both of those without improvement. I've also searched Google and checked the space on the drives, as well as looking at this article:
which also doesn't help.
I'm getting more than a little frustrated with this, so any suggestions from Exchange experts would be very welcome.