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Delete DELETED ITEMS emails in EXCHANGE 2003

In the EXCHANGE MANAGER, under "My mail store" properties/Limits tab/ I have set "Keep deleted items for [days] = 1

In ACTIVE DIRECTORY-USERS-COMPUTERS/"The User's account/Exchange General TAB/Storage Limits/ I have set "Keep deleted items for [days] = 1

But when I check my DELETED ITEMS FOLDER in my account, Deleted emails over 1 day still exist.
What have I missed to activate this setting?

thx

pl
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plau_linbeck
Asked:
plau_linbeck
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2 Solutions
 
JohnGerhardtCommented:
I think you have got yourself a little confused.. This means how long to keep the MAILBOX when it is deleted.. NOT deleted items within side the mailbox...
This is why it doesnt work...
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plau_linbeckAuthor Commented:
Is there a way to set deleted emails retention in the DELETED ITEMS folder from exchange?

thx

pl
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vnicolaeCommented:
Agree with JohnGerhardt. The option you have set will not automatically flush the 'Deleted Items' folder. The 'keep deleted items' option you are using indicates the number of days you can recover an item after it has been hard-deleted from a folder or after you manually empty the Deleted Items folder.

You can, however, configure Outlook to empty the "deleted items" when it is closed.
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JohnGerhardtCommented:
Sorry plau_linbeck.. I mis read the question, not very good... oppps... You are doing to correctly..
I am unsure why it is not working though... I shall have a think...
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plau_linbeckAuthor Commented:
vnicolae and JohnGerhardt,

Thank you for the quick replies!  Let me re-phrase my question: There are 100 email accounts in my current MAILBOX STORE. There are 25 email accounts I want to set a setting so those users' emails in their DELETED ITEMS FOLDER that are over 30 days are totally wiped out.

Sorry for the confusion.

pl
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JohnGerhardtCommented:
Have a read of this a confirm that it is what you are doing...
http://searchexchange.techtarget.com/tip/0,289483,sid43_gci1243231,00.html
If so then we need to find out why it isnt working..
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vnicolaeCommented:
Again, the 'deleted item retention' time specifies the time you have AFTER you have completely deleted an item that you have to recover it. It DOES NOT flush your 'Deleted Items'. You can either set it on the client side to empty the folder when Outlook closes. The other solution is to use the Mailbox Management:

http://technet.microsoft.com/en-us/library/aa997037.aspx
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vnicolaeCommented:
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plau_linbeckAuthor Commented:
Thank You JohnGerhardt,

I see the confusion. Yes I have set this setting to 1 day. This means that the user have up to 1 day to recover deleted emails in the DELETED ITEMS folder. What I what to do is from the server, I want to permanently deleted all email that are older than 1 day or 30 days or whatever time period I choose.
So I think you are right. I am using the wrong settings to achieve what I want to do.

thx

pl
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JohnGerhardtCommented:
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JohnGerhardtCommented:
Havent checked this quesiton for abit but saw this and though it could help...
http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_23012912.html
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