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Panasonic DP-3030 needs duplex printing as default

Posted on 2008-11-05
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Last Modified: 2010-04-21
Hi everyone,

I would like to set anyone that prints to our copier to print duplex printing as default.
I tried to log in as administrator and set the shares to print duplex, but it seems to be only applied
to that one user, rather than anyone who is sharing the printer.

Thanks,
-JV
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Question by:jvilla1983
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23 Comments
 
LVL 22

Expert Comment

by:65td
ID: 22897809
Is the printer on a print server or local?
Were the settings under print-.properties-general tab-> printing preferences set?
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Author Comment

by:jvilla1983
ID: 22905546
The printer is controlled by a print server, but is on the network. On the server, I changed the defaults to print in duplex mode.. but unfortunately it isn't carrying over to the users.
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LVL 22

Expert Comment

by:65td
ID: 22906896
Do the users already have the printer installed?
If so may have to remove the printer and reinstall with the changes.
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Author Comment

by:jvilla1983
ID: 22907769
Well, see I tried that. Whenever I had made a umc call to the server to look at shared printers it would not reflect the changes I made on the server. As if each setting was user specific.
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LVL 22

Expert Comment

by:65td
ID: 22907889
Just to verify, \\printservername, select Printers and Faxes, right select print, properties, Advanced tab,  Printing Defaults button.
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Author Comment

by:jvilla1983
ID: 22908062
Yep.. on the user that I changed it on the server, it's doing paper printing on both sides, but when I add it to anyone else who isn't an administrator, it's printing to it's old default.
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LVL 22

Expert Comment

by:65td
ID: 22908322
Has the queue been removed at the client end and then reinstalled?
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Author Comment

by:jvilla1983
ID: 22908389
How would I do that?
0
 
LVL 22

Expert Comment

by:65td
ID: 22908591
Logon to the client PC as administrator from the Settings->Print and Fax, right select the device, delete.
Have the user logon and \\prtserver\prtname.
The properties of the print should be what was set as defaults on prt server.
0
 

Author Comment

by:jvilla1983
ID: 22922056
We are using Active directory so the printers for one user are different than the printers of another user. Meaning when I log in as a local admin, I'm not getting any of our network printers. When I log in as the user, I'm able to have all the printers.

If I delete printers, I can under the user.. but when I try to add them again, it's not giving me new printers.

It looks like by the configuration, it installs drivers into each system it's added to over the network.
Is there some way to remove the drivers? I'm not seeing it in the Hardware device add/remove.
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LVL 22

Expert Comment

by:65td
ID: 22922629
To delete drivers go to Settings->Printers and Faxes right select the white space select Server properties, then the Drivers tab.
0
 

Author Comment

by:jvilla1983
ID: 22922911
Yeah, I just tried it.. added it back again.. I"m still getting the same settings I had before.
0
 

Author Comment

by:jvilla1983
ID: 22922914
Any ideas?
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LVL 22

Expert Comment

by:65td
ID: 22923079
Does the same situation happen on the admins PC?
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Author Comment

by:jvilla1983
ID: 22940036
???

I wonder if because the driver is installed on the local pc if each individual computer is controlling the printer and sending data to it rather than the server. Is this possible?
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LVL 22

Expert Comment

by:65td
ID: 22941281
What rights do the users have on the printers?
0
 

Author Comment

by:jvilla1983
ID: 22941344
Everyone is allowed to print, but not manage printers or docs.
0
 
LVL 22

Expert Comment

by:65td
ID: 22941430
Are the users on the print server members of the Power Users group?

If the client \\prtservername\prtname and then selects Printer and Faxes then right select the printer and select properties and then the Advanced tab all options should be grayed out.

http://technet.microsoft.com/en-us/library/cc773372.aspx
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Author Comment

by:jvilla1983
ID: 22941514
Yes all options are greyed out.. also everyone with the exception of administrators and powerusers are able to select these options or change the configuration on the printer.
0
 
LVL 22

Expert Comment

by:65td
ID: 22941714
logon to the console of the print server open Printers and Faxes, select the printer properties, Advanced tab, printing defaults, what are the settings?

Note from the general tab there are printing preferences which appear to be the same as local preferences.
0
 

Author Comment

by:jvilla1983
ID: 22943135
I logged into the system as the local administrator and it's set to the defaults that I want. Do you want me to sit down in front of the server itself and see if the defaults are different?
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LVL 22

Accepted Solution

by:
65td earned 750 total points
ID: 22943454
Yes that would be good.
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Author Closing Comment

by:jvilla1983
ID: 31513579
I'll award the points.. We figured out the issue on our own, but you were great help.
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