VPNs are causing Exchange to stop receiving emails

Hi,
We are running SBS 2003. This is a new install on a new server to replace our old server 1 week ago. Everything has been running OK until we stopped receiving push down emails today via exchage.
Worked out that it was when we had connected a software VPN to one of our customers from the SBS server.
If we connect the VPN and send a test email from a yahoo account, no email is received on any of our PCs. As soon as we disconnect the VPN, emails are being received again no problems.
Have 3 VPNs to 3 customers, and it is exactly the same which ever VPN we connect to. The email instantly stops. The exchange email only starts working again as soon as we disconnect the VPN.

Any ideas
Kind Regards
EnigmaWorldAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

AdamRobinsonCommented:
Sounds as if no split tunneling is enabled, so when you activate your VPN you are cutting off access to your network completely.  

0
Rob WilliamsCommented:
To elaborate on AdamRobinson's comments; There is a security feature built into all VPN clients that blocks local connections, including local Internet access, to protect the remote office/ network. This would also block incoming Exchange access. Keeping in mind the possible security concerns, this can be modified to allow access to your local network and internet at the same time as the VPN. It is called split-tunneling. The function is changed in different ways with different VPN's, some on the client and others on the router/server end. If by any chance you are using the Windows VPN client you can do so in the VPN client/virtual adapter.
Go to:
control panel | network connections | right click on the VPN/Virtual adapter and choose properties | Networking | TCP/IP -properties | Advanced | General | un-check  "Use default gateway on remote network"
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
SBS

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.