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discoballxFlag for United States of America

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Printer keeps failing, connected to 4 users via switch. Tested printer for a single user and it works well, but not when multiple users try to print?

I have an HP LaserJet 4200 Printer that keeps failing to print. I have the printer connected via ethernet connected to 4 users via a netgear ethernet switch. I tested printer for a single user and it works well, but not when multiple users try to print? Any thoughts on what might be wrong? The printer is connected to each user via a tcp/ip port connection.
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jcs5003

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dkarpekin

Basicly two place to look - printer configuration itself, and properties for the printer, on each PC.
Look for "advance" and adjust config , the way it will work.
You should enable "storage" on it.
Maybe easier confirm with tech support, the best way for you.
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The IP address was static for the printer but not anymore, sdo it is DHCP. I am thinking that it needs to be static or it fails? Any thoughts...
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The printer had grabbed a new IP when moved, so thank you for the tips.