The system could not log you on. Make sure user name & Domain arae correct...

Posted on 2008-11-05
Last Modified: 2012-05-05
I successfully slipstreamed XP Pro and SP3 using nlite. I must have click on one of the several options and cant remember how to correct it and burn a new cd. I have 2 issues.
1. When PC boots upright towards the end of the boot up process i get a message saying: "The system could not log you on. Make sure your user name and domain are correct, then type your password again. Letters must be type using correct case." Then i click ok and the user name(Owner) is there and no password and I click on onwner and I am logged in. Why is this happening?
2. At the bottom right part of the monitor just above the time on the desktop I have my operating system description:Windows XP Professional Service Pack 3. How can I make this stop showing up on the desktop?
Question by:bbbb2
    LVL 59

    Accepted Solution

    For the first problem, I will quote from this page:

    The Administrator Logon Dialog Box May Be Hidden

    The Administrator Logon dialog box may be hidden under the Welcome screen when the AutoAdminLogon feature is enabled and the user account is either deleted or missing.


    The Log On to Windows dialog box may be displayed with incorrect credentials after the Autologon feature had been unsuccessful, and you received the following error message:

    The system could not log you on. Make sure your user name and domain are correct, then type your password again. Letters in passwords must be typed using the correct case.

    This problem can occur because the Autologon feature is attempting an automatic logon for a user account that does not exist. Either the account has been deleted or removed, but the registry settings for that account are still intact.

    To work around the problem that concerns the hidden Administrator Logon dialog box, press ALT+TAB to bring the dialog box to the front of the screen so that you can log on to the computer with valid credentials.

    To work around the other problem, remove or update the appropriate registry key if the Autologon feature is required for an existing account. If you do not need or you do not want the Autologon feature, change the setting of the Autologon feature so that Autologon=0.

    The symptoms that are described in this article may occur if the following conditions are true:

    - The AutoAdminLogon feature is enabled for an administrator account.

    - The account for which the AutoAdminLogon feature is set, is either deleted or does not exist, but the registry settings for the Autologon feature for that account are still in the registry. The symptoms occur whenever you delete an account for which the Autologon feature is set.

    The registry and its settings are:

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon

    DefaultDomainName (REG_SZ) : <Computer name>
    DefaultUserName (REG_SZ): <User name (admin)>
    DefaultPassword (REG_SZ): <Password>
    AutoAdminLogon (REG_SZ): 1
    AutoLogonCount (REG_DWORD) : any value greater than one (1)
    LVL 59

    Expert Comment

    And for your second problem, do the reverse of this Previously Answered Question:
    how to show OS version on desktop

    Author Comment

    I dont know what I did but when I formatted and tried a different slipstream cd I made that didnt work but I had already formatted the hard drive so I install the slipstreamed cd that at least worked. When I did that the administrator error message was gone. as for as the other question I have about the info about what type of operating system and service pack the PC is running I am going to start a new heading so if you know what I am talking about and can help me already go look it up.


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