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WSUS 3 ClientDiag Error HR=0x80090331

Posted on 2008-11-05
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Last Modified: 2012-05-05
I implemented WSUS back in August and everything was fine. Then because of rules and regulations we needed to encrypt the connection to the computers. I got that to work on port 8531. Since then i have had 2 out of the 150 computers we have setup in WSUS not connect. Unfortunately these two computers are production servers. Both of these servers come back with the following clientdiag:

WSUS Client Diagnostics Tool

Checking Machine State
        Checking for admin rights to run tool . . . . . . . . . PASS
        Automatic Updates Service is running. . . . . . . . . . PASS
        Background Intelligent Transfer Service is not running. PASS
        Wuaueng.dll version 7.1.6001.65 . . . . . . . . . . . . PASS
                This version is WSUS 2.0

Checking AU Settings
        AU Option is 3 : Notify Prior to Install. . . . . . . . PASS
                Option is from Policy settings

Checking Proxy Configuration
        Checking for winhttp local machine Proxy settings . . . PASS
                Winhttp local machine access type
                        <Direct Connection>
                Winhttp local machine Proxy. . . . . . . . . .  NONE
                Winhttp local machine ProxyBypass. . . . . . .  NONE
        Checking User IE Proxy settings . . . . . . . . . . . . PASS
                User IE Proxy. . . . . . . . . . . . . . . . .  NONE
                User IE ProxyByPass. . . . . . . . . . . . . .  NONE
                User IE AutoConfig URL Proxy . . . . . . . . .  NONE
                User IE AutoDetect
                AutoDetect in use

Checking Connection to WSUS/SUS Server
                WUServer = https://wsus-srv:8531
                WUStatusServer = https://wsus-srv:8531
        UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS

VerifyWUServerURL() failed with hr=0x80090331

The client and server cannot communicate, because they do not possess a common a
lgorithm.


The WindowsUpdate.log file shows the following:

2008-11-05      09:19:05:010      1024      22c      PT      WARNING: Cached cookie has expired or new PID is available
2008-11-05      09:19:05:010      1024      22c      PT      Initializing simple targeting cookie, clientId = 495f3e02-99ed-48f4-922f-74be1aa4daf4, target group = , DNS name = solidcore-srv.ssi.com
2008-11-05      09:19:05:010      1024      22c      PT        Server URL = https://wsus-srv:8531/SimpleAuthWebService/SimpleAuth.asmx
2008-11-05      09:19:05:010      1024      22c      Misc      WARNING: Send failed with hr = 80090331.
2008-11-05      09:19:05:010      1024      22c      Misc      WARNING: SendRequest failed with hr = 80090331. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2008-11-05      09:19:05:010      1024      22c      PT        + Last proxy send request failed with hr = 0x80090331, HTTP status code = 0
2008-11-05      09:19:05:010      1024      22c      PT        + Caller provided credentials = No
2008-11-05      09:19:05:010      1024      22c      PT        + Impersonate flags = 0
2008-11-05      09:19:05:010      1024      22c      PT        + Possible authorization schemes used =
2008-11-05      09:19:05:010      1024      22c      PT      WARNING: GetAuthorizationCookie failure, error = 0x80090331, soap client error = 5, soap error code = 0, HTTP status code = 200
2008-11-05      09:19:05:010      1024      22c      PT      WARNING: Failed to initialize Simple Targeting Cookie: 0x80090331
2008-11-05      09:19:05:010      1024      22c      PT      WARNING: PopulateAuthCookies failed: 0x80090331
2008-11-05      09:19:05:010      1024      22c      PT      WARNING: RefreshCookie failed: 0x80090331
2008-11-05      09:19:05:010      1024      22c      PT      WARNING: RefreshPTState failed: 0x80090331
2008-11-05      09:19:05:010      1024      22c      PT      WARNING: PTError: 0x80090331
2008-11-05      09:19:05:010      1024      22c      Report      WARNING: Reporter failed to upload events with hr = 80090331.
2008-11-05      09:23:01:791      1024      163c      AU      Triggering AU detection through DetectNow API
2008-11-05      09:23:01:791      1024      163c      AU      Triggering Online detection (non-interactive)
2008-11-05      09:23:01:791      1024      7e8      AU      #############
2008-11-05      09:23:01:791      1024      7e8      AU      ## START ##  AU: Search for updates
2008-11-05      09:23:01:791      1024      7e8      AU      #########
2008-11-05      09:23:01:791      1024      7e8      AU      <<## SUBMITTED ## AU: Search for updates [CallId = {CD2E85C7-C1B7-4415-9B7E-994D73E7E429}]
2008-11-05      09:23:01:791      1024      22c      Agent      *************
2008-11-05      09:23:01:791      1024      22c      Agent      ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2008-11-05      09:23:01:791      1024      22c      Agent      *********
2008-11-05      09:23:01:791      1024      22c      Agent        * Online = Yes; Ignore download priority = No
2008-11-05      09:23:01:791      1024      22c      Agent        * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2008-11-05      09:23:01:791      1024      22c      Agent        * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2008-11-05      09:23:01:791      1024      22c      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2008-11-05      09:23:01:807      1024      22c      Misc       Microsoft signed: Yes
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: Send failed with hr = 80090331.
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: SendRequest failed with hr = 80090331. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: WinHttp: SendRequestUsingProxy failed for <https://wsus-srv:8531/selfupdate/wuident.cab>. error 0x80090331
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80090331
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80090331
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80090331
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: Send failed with hr = 80090331.
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: SendRequest failed with hr = 80090331. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: WinHttp: SendRequestUsingProxy failed for <https://wsus-srv:8531/selfupdate/wuident.cab>. error 0x80090331
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80090331
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80090331
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80090331
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: Send failed with hr = 80090331.
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: SendRequest failed with hr = 80090331. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: WinHttp: SendRequestUsingProxy failed for <https://wsus-srv:8531/selfupdate/wuident.cab>. error 0x80090331
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80090331
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80090331
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80090331
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: Send failed with hr = 80090331.
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: SendRequest failed with hr = 80090331. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: WinHttp: SendRequestUsingProxy failed for <https://wsus-srv:8531/selfupdate/wuident.cab>. error 0x80090331
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80090331
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80090331
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80090331
2008-11-05      09:23:05:010      1024      22c      Misc      WARNING: DownloadFileInternal failed for https://wsus-srv:8531/selfupdate/wuident.cab: error 0x80090331
2008-11-05      09:23:05:010      1024      22c      Setup      FATAL: IsUpdateRequired failed with error 0x80090331
2008-11-05      09:23:05:010      1024      22c      Setup      WARNING: SelfUpdate: Default Service: IsUpdateRequired failed: 0x80090331
2008-11-05      09:23:05:010      1024      22c      Setup      WARNING: SelfUpdate: Default Service: IsUpdateRequired failed, error = 0x80090331
2008-11-05      09:23:05:010      1024      22c      Agent        * WARNING: Skipping scan, self-update check returned 0x80090331
2008-11-05      09:23:05:026      1024      22c      Agent        * WARNING: Exit code = 0x80090331
2008-11-05      09:23:05:026      1024      22c      Agent      *********
2008-11-05      09:23:05:026      1024      22c      Agent      **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2008-11-05      09:23:05:026      1024      22c      Agent      *************
2008-11-05      09:23:05:026      1024      22c      Agent      WARNING: WU client failed Searching for update with error 0x80090331
2008-11-05      09:23:05:026      1024      748      AU      >>##  RESUMED  ## AU: Search for updates [CallId = {CD2E85C7-C1B7-4415-9B7E-994D73E7E429}]
2008-11-05      09:23:05:026      1024      748      AU        # WARNING: Search callback failed, result = 0x80090331
2008-11-05      09:23:05:026      1024      748      AU        # WARNING: Failed to find updates with error code 80090331
2008-11-05      09:23:05:026      1024      748      AU      #########
2008-11-05      09:23:05:026      1024      748      AU      ##  END  ##  AU: Search for updates [CallId = {CD2E85C7-C1B7-4415-9B7E-994D73E7E429}]
2008-11-05      09:23:05:026      1024      748      AU      #############
2008-11-05      09:23:05:026      1024      748      AU      AU setting next detection timeout to 2008-11-05 20:23:05
2008-11-05      09:23:10:010      1024      22c      Report      REPORT EVENT: {FA5D1BC1-062C-40B1-8D13-1368A2E0230D}      2008-11-05 09:23:05:010-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
2008-11-05      09:23:50:713      1024      1774      AU      Triggering AU detection through DetectNow API
2008-11-05      09:23:50:713      1024      1774      AU      Triggering Online detection (non-interactive)
2008-11-05      09:23:50:713      1024      7e8      AU      #############
2008-11-05      09:23:50:713      1024      7e8      AU      ## START ##  AU: Search for updates
2008-11-05      09:23:50:713      1024      7e8      AU      #########
2008-11-05      09:23:50:713      1024      7e8      AU      <<## SUBMITTED ## AU: Search for updates [CallId = {E0088C7D-B54B-42D8-A63C-BFC035EDF2A9}]
2008-11-05      09:23:50:713      1024      22c      Agent      *************
2008-11-05      09:23:50:713      1024      22c      Agent      ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2008-11-05      09:23:50:713      1024      22c      Agent      *********
2008-11-05      09:23:50:713      1024      22c      Agent        * Online = Yes; Ignore download priority = No
2008-11-05      09:23:50:713      1024      22c      Agent        * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2008-11-05      09:23:50:713      1024      22c      Agent        * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2008-11-05      09:23:50:713      1024      22c      Misc      Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2008-11-05      09:23:50:729      1024      22c      Misc       Microsoft signed: Yes
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: Send failed with hr = 80090331.
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: SendRequest failed with hr = 80090331. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: WinHttp: SendRequestUsingProxy failed for <https://wsus-srv:8531/selfupdate/wuident.cab>. error 0x80090331
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80090331
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80090331
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80090331
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: Send failed with hr = 80090331.
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: SendRequest failed with hr = 80090331. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: WinHttp: SendRequestUsingProxy failed for <https://wsus-srv:8531/selfupdate/wuident.cab>. error 0x80090331
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80090331
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80090331
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80090331
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: Send failed with hr = 80090331.
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: SendRequest failed with hr = 80090331. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: WinHttp: SendRequestUsingProxy failed for <https://wsus-srv:8531/selfupdate/wuident.cab>. error 0x80090331
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80090331
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80090331
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80090331
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: Send failed with hr = 80090331.
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: SendRequest failed with hr = 80090331. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: WinHttp: SendRequestUsingProxy failed for <https://wsus-srv:8531/selfupdate/wuident.cab>. error 0x80090331
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80090331
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80090331
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80090331
2008-11-05      09:23:50:729      1024      22c      Misc      WARNING: DownloadFileInternal failed for https://wsus-srv:8531/selfupdate/wuident.cab: error 0x80090331
2008-11-05      09:23:50:729      1024      22c      Setup      FATAL: IsUpdateRequired failed with error 0x80090331
2008-11-05      09:23:50:729      1024      22c      Setup      WARNING: SelfUpdate: Default Service: IsUpdateRequired failed: 0x80090331
2008-11-05      09:23:50:729      1024      22c      Setup      WARNING: SelfUpdate: Default Service: IsUpdateRequired failed, error = 0x80090331
2008-11-05      09:23:50:729      1024      22c      Agent        * WARNING: Skipping scan, self-update check returned 0x80090331
2008-11-05      09:23:50:791      1024      22c      Agent        * WARNING: Exit code = 0x80090331
2008-11-05      09:23:50:791      1024      22c      Agent      *********
2008-11-05      09:23:50:791      1024      22c      Agent      **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2008-11-05      09:23:50:791      1024      22c      Agent      *************
2008-11-05      09:23:50:791      1024      22c      Agent      WARNING: WU client failed Searching for update with error 0x80090331
2008-11-05      09:23:50:791      1024      748      AU      >>##  RESUMED  ## AU: Search for updates [CallId = {E0088C7D-B54B-42D8-A63C-BFC035EDF2A9}]
2008-11-05      09:23:50:791      1024      748      AU        # WARNING: Search callback failed, result = 0x80090331
2008-11-05      09:23:50:791      1024      748      AU        # WARNING: Failed to find updates with error code 80090331
2008-11-05      09:23:50:791      1024      748      AU      #########
2008-11-05      09:23:50:791      1024      748      AU      ##  END  ##  AU: Search for updates [CallId = {E0088C7D-B54B-42D8-A63C-BFC035EDF2A9}]
2008-11-05      09:23:50:791      1024      748      AU      #############
2008-11-05      09:23:50:791      1024      748      AU      AU setting next detection timeout to 2008-11-05 20:23:50
2008-11-05      09:23:55:729      1024      22c      Report      REPORT EVENT: {700C3D7F-8FDB-408C-B8E5-348ACB2CCBA7}      2008-11-05 09:23:50:729-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
2008-11-05      09:43:51:447      1024      1408      PT      WARNING: Cached cookie has expired or new PID is available
2008-11-05      09:43:51:447      1024      1408      PT      Initializing simple targeting cookie, clientId = 495f3e02-99ed-48f4-922f-74be1aa4daf4, target group = , DNS name = solidcore-srv.ssi.com
2008-11-05      09:43:51:447      1024      1408      PT        Server URL = https://wsus-srv:8531/SimpleAuthWebService/SimpleAuth.asmx
2008-11-05      09:43:51:463      1024      1408      Misc      WARNING: Send failed with hr = 80090331.
2008-11-05      09:43:51:463      1024      1408      Misc      WARNING: SendRequest failed with hr = 80090331. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2008-11-05      09:43:51:463      1024      1408      PT        + Last proxy send request failed with hr = 0x80090331, HTTP status code = 0
2008-11-05      09:43:51:463      1024      1408      PT        + Caller provided credentials = No
2008-11-05      09:43:51:463      1024      1408      PT        + Impersonate flags = 0
2008-11-05      09:43:51:463      1024      1408      PT        + Possible authorization schemes used =
2008-11-05      09:43:51:463      1024      1408      PT      WARNING: GetAuthorizationCookie failure, error = 0x80090331, soap client error = 5, soap error code = 0, HTTP status code = 200
2008-11-05      09:43:51:463      1024      1408      PT      WARNING: Failed to initialize Simple Targeting Cookie: 0x80090331
2008-11-05      09:43:51:463      1024      1408      PT      WARNING: PopulateAuthCookies failed: 0x80090331
2008-11-05      09:43:51:463      1024      1408      PT      WARNING: RefreshCookie failed: 0x80090331
2008-11-05      09:43:51:463      1024      1408      PT      WARNING: RefreshPTState failed: 0x80090331
2008-11-05      09:43:51:463      1024      1408      PT      WARNING: PTError: 0x80090331
2008-11-05      09:43:51:463      1024      1408      Report      WARNING: Reporter failed to upload events with hr = 80090331.


The SoftwareDistribution ReportingEvents.log file shows this:

{78FB9524-94E3-46A3-80C0-32F1970531B0}      2008-11-04 12:03:35:500-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{AEB3DB36-EE9E-4F1A-80BC-A734B37F5B0E}      2008-11-04 12:22:26:078-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{074BF3E4-DD90-48E9-97AC-202E57882E0B}      2008-11-04 14:17:30:943-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{C7094CD8-3669-4841-9CCA-3BFF94ED8B9E}      2008-11-04 14:17:31:787-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{FD488B6F-D5EC-4A6F-85B6-4C98162EF1F5}      2008-11-04 14:17:32:240-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{91D930F4-6F28-415E-8226-98A56213B3DB}      2008-11-04 14:17:32:568-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{EB70F261-600F-405E-845F-F8EF1197939F}      2008-11-04 14:17:32:833-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{B76DB920-A9C2-4A40-9243-3B5BDA17F1FA}      2008-11-04 14:17:33:083-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{B5F5E9A1-B6F7-4C58-9B74-27309213CA4B}      2008-11-04 14:17:33:333-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{51431002-846F-4DFF-ACA6-EEB25054005B}      2008-11-04 14:17:33:568-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{6772C35E-2077-433B-B857-DE9A5E4C983C}      2008-11-04 14:17:34:287-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{6B4177E2-258A-4E62-A4D7-703CA8EA4F17}      2008-11-04 15:40:34:869-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{399429A1-18BD-4915-BC85-68374AAE472E}      2008-11-04 17:25:24:984-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{311C7989-3987-4B16-BE5D-2B9F2C094A25}      2008-11-04 22:25:25:049-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{56B5BF42-4602-450A-B50C-2AF019062D16}      2008-11-05 03:25:25:111-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{BB919E7C-A62A-4C4C-92A3-54EE6EDC768C}      2008-11-05 08:25:25:143-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{FA5D1BC1-062C-40B1-8D13-1368A2E0230D}      2008-11-05 09:23:05:010-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.
{700C3D7F-8FDB-408C-B8E5-348ACB2CCBA7}      2008-11-05 09:23:50:729-0600      1      148      101      {D67661EB-2423-451D-BF5D-13199E37DF28}      0      80090331      SelfUpdate      Failure      Software Synchronization      Windows Update Client failed to detect with error 0x80090331.


There were a couple events in the event id that i thought would help  me resolved the problem but i resolved those and still have the issue. Here were the errors, that i was getting just in case i resolved the symptoms and not the overall issue:

Event Type:      Error
Event Source:      Userenv
Event Category:      None
Event ID:      1054
Date:            11/4/2008
Time:            5:02:39 PM
User:            NT AUTHORITY\SYSTEM
Computer:      Server-NAME
Description:
Windows cannot obtain the domain controller name for your computer network. (An unexpected network error occurred. ). Group Policy processing aborted.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:      Error
Event Source:      crypt32
Event Category:      None
Event ID:      8
Date:            11/4/2008
Time:            10:20:52 AM
User:            N/A
Computer:      Server-NAME
Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


When i go to the following site i am not able to download the cab file like i should
https://wsus-srv:8531/selfupdate/wuident.cab

I am able to telnet to port 8531 on the wsus server from the server that is not working

I show the certificate in the Certificate Snap-In, ive deleted it and added it again but same issue.

ive ran the wuauclt.exe /resetauthorization /detectnow to no avail.


I am sure i forgot some stuff ive done and some information you might need but let me know and ill get it to you. thanks for the help ahead of time :)


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Question by:stage123
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stage123 earned 0 total points
ID: 22890485
I figured it out, sorry for wasting everyone's time.

If you get this error it has to do with your encrypted connection, which is what i believed it was because of the error message. To resolve the issue delete the Enabled binary key in HKLM > SYSTEM > CurrentControlSet > Control > SeurityProviders > Ciphers > (DES 56/56, RC2 128/128, RC2 40/128, RC4 128/128, RC4 40/128, RC4 56/128, Triple DES 168/168.



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