Link to home
Start Free TrialLog in
Avatar of Warmad
Warmad

asked on

I can send email to AOL but cannot receive email from AOL.

I can send email to AOL but cannot receive email from AOL.  The AOL senders inbox has a return email that says the error "550 requested action not taken:  mailbox unavailable 554 5.0.0 Service unavailable" . I am running Exchange Server 2003. Thanks.
SOLUTION
Avatar of dfxdeimos
dfxdeimos
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Warmad
Warmad

ASKER

No.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Warmad

ASKER

We changed ISP's here two months ago and I originally had trouble with both comcast and aol.  I figured out there was no pointer record for the new ip address so i had our DNS host add it.  Both worked fine until the last couple of weeks with Aol. I should say that at times an email will  come through from AOL but the majority of the time they bounce back.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Warmad

ASKER

There is no SPF record found.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Warmad

ASKER

When i am creating the SPF do i create it for our website and our mail server?  Our website is offsite and hosted by a third party but my mail server is here where i work with a different ip address.  The MX record is for our website and shows it points to our mail server with the mail servers ip address.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial