Email problems
I have a customer that is getting the following error when he sends us an email:
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
steve@carmichaelengineerin
The mail server could not deliver mail to
steve@carmichaelengineerin
may be blacklisted, or missing the proper dns entries.
I ran a test from dnsright.com on the email address, see below.
Results from Test Email Address:
Please Wait....
You entered: steve@carmichaelengineerin
Testing SMTP Server: 65.254.254.50220 impinc02.yourhostingaccoun
ehlo DNSRight.com250-impinc02.y
250-HELP
250-SIZE 34603008
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250 OK
mail from:250 2.1.0 sender ok
rcpt to:250 2.1.5 recipient ok
221 2.0.0 impinc02.yourhostingaccoun
Got 250 response, 65.254.254.50 is accepting email got the domain carmichaelengineering.com.
The address is not blacklisted and I can't find any problems with my DNS entries. Can anyone please give me some insight on what I can do to fix this problem even if it is not on my end.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
steve@carmichaelengineerin
The mail server could not deliver mail to
steve@carmichaelengineerin
may be blacklisted, or missing the proper dns entries.
I ran a test from dnsright.com on the email address, see below.
Results from Test Email Address:
Please Wait....
You entered: steve@carmichaelengineerin
Testing SMTP Server: 65.254.254.50220 impinc02.yourhostingaccoun
ehlo DNSRight.com250-impinc02.y
250-HELP
250-SIZE 34603008
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250 OK
mail from:250 2.1.0 sender ok
rcpt to:250 2.1.5 recipient ok
221 2.0.0 impinc02.yourhostingaccoun
Got 250 response, 65.254.254.50 is accepting email got the domain carmichaelengineering.com.
The address is not blacklisted and I can't find any problems with my DNS entries. Can anyone please give me some insight on what I can do to fix this problem even if it is not on my end.
Who is Participating?
Okey Dokey,
A ping to carmichaelengineering.com replies correctly with:
Reply from 97.81.252.223: bytes=32 time=155ms TTL=242
Reply from 97.81.252.223: bytes=32 time=166ms TTL=242
no probs there.
Going to http://www.carmichaelengineering.com works fine.
However
http://carmichaelengineering.com comes up with Bad Request (This is probably because of a missing host headder in IIS)
trying to talk directly to your mail server on port 25 also fails for the following:
telnet carmichaelengineering.com 25 - fails
telnet smtp.carmichaelengineering
telnet mail.carmichaelengineering
It would normally be a good idea to have these entries, but it looks to me as though your DNS for this domain is not complete:
It's looks like your domain DNS name servers are being hosted by dnsmadeeasy.com, it looks well set up apart from on flaw that breaks RFC regulations and causes a fail.
A great tool for checking your DNS is here:
http://www.intodns.com/carmichaelengineering.com
You can see where it fails in the report, fix this and you should be up and running. Are you hosting email for you domain yourself or is your ISP?
All the best
Sci-Fi Si
A ping to carmichaelengineering.com replies correctly with:
Reply from 97.81.252.223: bytes=32 time=155ms TTL=242
Reply from 97.81.252.223: bytes=32 time=166ms TTL=242
no probs there.
Going to http://www.carmichaelengineering.com works fine.
However
http://carmichaelengineering.com comes up with Bad Request (This is probably because of a missing host headder in IIS)
trying to talk directly to your mail server on port 25 also fails for the following:
telnet carmichaelengineering.com 25 - fails
telnet smtp.carmichaelengineering
telnet mail.carmichaelengineering
It would normally be a good idea to have these entries, but it looks to me as though your DNS for this domain is not complete:
It's looks like your domain DNS name servers are being hosted by dnsmadeeasy.com, it looks well set up apart from on flaw that breaks RFC regulations and causes a fail.
A great tool for checking your DNS is here:
http://www.intodns.com/carmichaelengineering.com
You can see where it fails in the report, fix this and you should be up and running. Are you hosting email for you domain yourself or is your ISP?
All the best
Sci-Fi Si
Thanks Sci-Fi S1
Our email is being hosted by someone else, not our ISP. I made the changes and the test results look good.
http://www.intodns.com/carmichaelengineering.com
I will have our client send a test email tomorrow to see what happens.
Thanks for your help and I will let you know the results.
Thanks,
Rodney
Our email is being hosted by someone else, not our ISP. I made the changes and the test results look good.
http://www.intodns.com/carmichaelengineering.com
I will have our client send a test email tomorrow to see what happens.
Thanks for your help and I will let you know the results.
Thanks,
Rodney
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