Rehome Exchange 2003 Offline Address Book Folder

Greetings!

We currently have an old Server running Windows Server 2003 Standard SP2 and Exchange 2003 SP2.  We are in the process of moving the Exchange functionality off of the old Server and onto a New Server running Windows Server 2003 Enterprise R2 and Exchange 2003 SP2.

We've been using http://support.microsoft.com/kb/822931 as a guide to migrate to the new server.  Much of it has worked well, except we cannot get the public folders or Offline Address Book to Replicate to the new Server.  I believe I have configured the replication correctly, since the Replication tab for the Offline Address Book does show both Servers as part of the replication.  The replication time is set to Always.  There are only 200 or so addresses in the OAB.  However, after a few hours still nothing has replicated.

Is there another way to force immediate replication?  Any help would be appreciated.

Thank you and take care!

Doug
djhunt01Asked:
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ryansotoConnect With a Mentor Commented:
You can also try and see if specifiying an oflfine address book per information store would work
How to Configure a Mailbox Store to Use a Specific Offline Address Book

Topic Last Modified: 2005-05-09

If you create multiple offline address books, you can configure each mailbox store to use a specific offline address book. To configure a mailbox store to use a specific offline address book, perform the following procedure.

 Procedure
 To configure a mailbox store to use a specific offline address book
In Exchange System Manager, under Servers, expand the server and storage group you want to configure.

Right-click the mailbox store you want to configure, and then click Properties.

Under Offline address list, click Browse.

Type the appropriate offline address book name, or use Advanced to find the appropriate name.

 For More Information
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ryansotoCommented:
Here is a great article and in it, it states that you cant trust the replication tab you need to check the data.
http://www.amset.info/exchange/migration.asp

Have you verified that?
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djhunt01Author Commented:
Thank you for your input ryansoto!  

I read through the document and some documents that it refers to and found it very informative.  Unfortunately there is still no Data in the Offline Address book on the New Server.

I know that Folder Replication uses SMTP, but there is No SMTP connector in the Connectors Folder, Only Exch2003 and Calendar Connector.

Guidance would be appreciated!

Thank you and take care!

Doug
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ryansotoCommented:
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djhunt01Author Commented:
Thank you again ryansoto for the documents!

Two of the documents I'm already familiar with, and the third I just purused.  Unfortunately I can't see to find anything in there that I haven't alredy done.

I've attached two screenshots...one showing the old server and the replication settings for an OAB, and the other showing the new server with the empty OAB folder.

I can provide more screenshots as needed and would appreciate more specific advise to my setup.

Thank you and take care!

Doug

Old-Server-ESM-Offline-Address-B.JPG
New-Server-ESM-Offline-Address-B.JPG
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ryansotoCommented:
On your 1st screen shot I assuem both servers are listed under the replication tab?


To move the OAB to another server
You go into the recipients folder then you will see offline address book.
Right click and then properties you can thne change server by clicking the browse  button
OAB.jpg
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djhunt01Author Commented:
Hi!  Thank you for your continued support!

Attached is another screenshot showing the replication tab...both servers are there.

What I was hoping to accomplish was replication of the OAB so that users with mailboxes on both servers could access it.  I have a few users on the new server and they get an Error after pressing their Send/Receive button, but Email does still come through if they don't press the button.  I have attached a screenshot of that.

Although eventually all mailboxes will be on the new server, we need to do the transition over a period of a week or so, and want to work out any problems as we come across them.

Thank you again and take care!

Doug


Old-Server-ESM-Offline-Address-B.JPG
Send-and-Receive-Fail.JPG
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ryansotoCommented:
You see how the main folder there are 3 subfolders OAB 2, 3a and 4
Right click on those then properties you should have another replication tab they should show both servers there as well.
2 and 3a are older version so 4 should be really what you are concerned with
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djhunt01Author Commented:
Thank you again!

However, I have the same configuration for all three sub folders with both servers listed as replicating and "always" and "urgent" set.

Any more ideas?

Thank you!

Doug
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ryansotoCommented:
Try rebuilding the address book and see if that forces replication
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ryansotoCommented:
ESM, Recipients, Offline Address Lists. Right click on the default and choose Rebuild.
Wait.
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ryansotoCommented:
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djhunt01Author Commented:
Thank you again!

We did not change RUS.  We rebuilt the address list and did "Send Changes" with "999" as the number of days.  Nothing yet...There are only 200 people on the address list, should it take very long after doing a "Send Changes"?

Thank you!

Doug
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ryansotoCommented:
Might take a couple of hours but shouldnt go longer then that...
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djhunt01Author Commented:
Thank you for your continued help ryansoto!

Unfortunately it did not replicate after 15 hours.  Are there some other areas of configuration that I can take screen shots of for you?  We are getting kind of desperate.

Thank you!

Doug
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ryansotoCommented:
on a client workstation that is having issues - click the sed receive drop down and choose download address book (this is the option in outlook 2007 so yours may be different)
When the box comes up you shuld have a drop down to choose which list you want to download - do you have more then one list?
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djhunt01Author Commented:
Hi Ryan!

There is only one option, "\Global Address List".

Thank you!

Doug
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ryansotoCommented:
Also - are the serivce pack levels the same on both servers?
IE server 1 should have SP2 and server 2 should also have SP2
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ryansotoCommented:
Your public folder store - this also needs to be replicating for .oab files to be downloaded.  Can you check to make sure PF's are replicating and you have them set up to replicate as well.
Alos any items popping up in the event viewer?
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ryansotoCommented:
I have also not used this tool but it looks like it will help diagnosing what the issue is
http://support.microsoft.com/kb/907792/en-us
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djhunt01Author Commented:
Hi Ryan!

Yes, they are both Exchange SP2 and the exact same build.  However the old server is Windows 2003 Server Standard SP2, and the new one is Winodws 2003 Enterprise Server R2 SP2.
Thank you!
Doug
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ryansotoCommented:
OK look at my other posts make sure that public folders are replicating correctly.
Also check the link out for the OAB monitoring tool.
I assume your outlook clients having the issue are in cached mode?  Try bringing one of them off of cached mode so it will look directly to the global address list and see if it comes up OK.
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djhunt01Author Commented:
Hi Ryan!

No, none of the Public Folders are replicating...replication is not working.  This is our problem, but the OAB is all we really care about because we don't use the Public Folders.

Thank you!

Doug
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ryansotoCommented:
That might be the issue OAB is deependent on PF's replicating.  Did you also set that up to replicate as well....?
At this point depending on your timeframe to move the mailboxes you might want to look at pulling your clients off of cached mode.  I'm running out of ideas
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djhunt01Author Commented:
Hi Ryan!

We just noticed that the Microsoft Site Replication Service is disabled on both Exchange Servers.  Wouldn't these need to be running in order for Replication to take place?

Thank you!

Doug
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ryansotoCommented:
Only if one server was say 2000 and the other was 2k3.
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djhunt01Author Commented:
Hi Ryan! Thank you for all your help!

I ended up spending 6.5 hours on the phone with Microsoft Tech Support.  Fortunately you help me rule out a number of issues.

There were half a dozen layers to the onion of problems we had to peel through, but the two biggest were that the old exchange server was a member of some exchange admin groups as well as domain admin groups and the domain admin groups denied some permissions.  Also the SMTP filter was causing messages not to go through.

Thank you again for your help!

Doug
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