?
Solved

Rehome Exchange 2003 Offline Address Book Folder

Posted on 2008-11-05
29
Medium Priority
?
955 Views
Last Modified: 2012-06-21
Greetings!

We currently have an old Server running Windows Server 2003 Standard SP2 and Exchange 2003 SP2.  We are in the process of moving the Exchange functionality off of the old Server and onto a New Server running Windows Server 2003 Enterprise R2 and Exchange 2003 SP2.

We've been using http://support.microsoft.com/kb/822931 as a guide to migrate to the new server.  Much of it has worked well, except we cannot get the public folders or Offline Address Book to Replicate to the new Server.  I believe I have configured the replication correctly, since the Replication tab for the Offline Address Book does show both Servers as part of the replication.  The replication time is set to Always.  There are only 200 or so addresses in the OAB.  However, after a few hours still nothing has replicated.

Is there another way to force immediate replication?  Any help would be appreciated.

Thank you and take care!

Doug
0
Comment
Question by:djhunt01
  • 18
  • 11
29 Comments
 
LVL 24

Expert Comment

by:ryansoto
ID: 22890968
Here is a great article and in it, it states that you cant trust the replication tab you need to check the data.
http://www.amset.info/exchange/migration.asp

Have you verified that?
0
 

Author Comment

by:djhunt01
ID: 22897822
Thank you for your input ryansoto!  

I read through the document and some documents that it refers to and found it very informative.  Unfortunately there is still no Data in the Offline Address book on the New Server.

I know that Folder Replication uses SMTP, but there is No SMTP connector in the Connectors Folder, Only Exch2003 and Calendar Connector.

Guidance would be appreciated!

Thank you and take care!

Doug
0
 
LVL 24

Expert Comment

by:ryansoto
ID: 22898182
0
Free recovery tool for Microsoft Active Directory

Veeam Explorer for Microsoft Active Directory provides fast and reliable object-level recovery for Active Directory from a single-pass, agentless backup or storage snapshot — without the need to restore an entire virtual machine or use third-party tools.

 

Author Comment

by:djhunt01
ID: 22898860
Thank you again ryansoto for the documents!

Two of the documents I'm already familiar with, and the third I just purused.  Unfortunately I can't see to find anything in there that I haven't alredy done.

I've attached two screenshots...one showing the old server and the replication settings for an OAB, and the other showing the new server with the empty OAB folder.

I can provide more screenshots as needed and would appreciate more specific advise to my setup.

Thank you and take care!

Doug

Old-Server-ESM-Offline-Address-B.JPG
New-Server-ESM-Offline-Address-B.JPG
0
 
LVL 24

Expert Comment

by:ryansoto
ID: 22898958
On your 1st screen shot I assuem both servers are listed under the replication tab?


To move the OAB to another server
You go into the recipients folder then you will see offline address book.
Right click and then properties you can thne change server by clicking the browse  button
OAB.jpg
0
 

Author Comment

by:djhunt01
ID: 22899134
Hi!  Thank you for your continued support!

Attached is another screenshot showing the replication tab...both servers are there.

What I was hoping to accomplish was replication of the OAB so that users with mailboxes on both servers could access it.  I have a few users on the new server and they get an Error after pressing their Send/Receive button, but Email does still come through if they don't press the button.  I have attached a screenshot of that.

Although eventually all mailboxes will be on the new server, we need to do the transition over a period of a week or so, and want to work out any problems as we come across them.

Thank you again and take care!

Doug


Old-Server-ESM-Offline-Address-B.JPG
Send-and-Receive-Fail.JPG
0
 
LVL 24

Expert Comment

by:ryansoto
ID: 22899512
You see how the main folder there are 3 subfolders OAB 2, 3a and 4
Right click on those then properties you should have another replication tab they should show both servers there as well.
2 and 3a are older version so 4 should be really what you are concerned with
0
 

Author Comment

by:djhunt01
ID: 22899611
Thank you again!

However, I have the same configuration for all three sub folders with both servers listed as replicating and "always" and "urgent" set.

Any more ideas?

Thank you!

Doug
0
 
LVL 24

Expert Comment

by:ryansoto
ID: 22899974
Try rebuilding the address book and see if that forces replication
0
 
LVL 24

Expert Comment

by:ryansoto
ID: 22899979
ESM, Recipients, Offline Address Lists. Right click on the default and choose Rebuild.
Wait.
0
 
LVL 24

Expert Comment

by:ryansoto
ID: 22900018
0
 

Author Comment

by:djhunt01
ID: 22900334
Thank you again!

We did not change RUS.  We rebuilt the address list and did "Send Changes" with "999" as the number of days.  Nothing yet...There are only 200 people on the address list, should it take very long after doing a "Send Changes"?

Thank you!

Doug
0
 
LVL 24

Expert Comment

by:ryansoto
ID: 22900877
Might take a couple of hours but shouldnt go longer then that...
0
 

Author Comment

by:djhunt01
ID: 22904791
Thank you for your continued help ryansoto!

Unfortunately it did not replicate after 15 hours.  Are there some other areas of configuration that I can take screen shots of for you?  We are getting kind of desperate.

Thank you!

Doug
0
 
LVL 24

Expert Comment

by:ryansoto
ID: 22904926
on a client workstation that is having issues - click the sed receive drop down and choose download address book (this is the option in outlook 2007 so yours may be different)
When the box comes up you shuld have a drop down to choose which list you want to download - do you have more then one list?
0
 

Author Comment

by:djhunt01
ID: 22904966
Hi Ryan!

There is only one option, "\Global Address List".

Thank you!

Doug
0
 
LVL 24

Expert Comment

by:ryansoto
ID: 22904994
Also - are the serivce pack levels the same on both servers?
IE server 1 should have SP2 and server 2 should also have SP2
0
 
LVL 24

Expert Comment

by:ryansoto
ID: 22905034
Your public folder store - this also needs to be replicating for .oab files to be downloaded.  Can you check to make sure PF's are replicating and you have them set up to replicate as well.
Alos any items popping up in the event viewer?
0
 
LVL 24

Expert Comment

by:ryansoto
ID: 22905049
I have also not used this tool but it looks like it will help diagnosing what the issue is
http://support.microsoft.com/kb/907792/en-us
0
 

Author Comment

by:djhunt01
ID: 22905073
Hi Ryan!

Yes, they are both Exchange SP2 and the exact same build.  However the old server is Windows 2003 Server Standard SP2, and the new one is Winodws 2003 Enterprise Server R2 SP2.
Thank you!
Doug
0
 
LVL 24

Expert Comment

by:ryansoto
ID: 22905168
OK look at my other posts make sure that public folders are replicating correctly.
Also check the link out for the OAB monitoring tool.
I assume your outlook clients having the issue are in cached mode?  Try bringing one of them off of cached mode so it will look directly to the global address list and see if it comes up OK.
0
 
LVL 24

Accepted Solution

by:
ryansoto earned 2000 total points
ID: 22905270
You can also try and see if specifiying an oflfine address book per information store would work
How to Configure a Mailbox Store to Use a Specific Offline Address Book

Topic Last Modified: 2005-05-09

If you create multiple offline address books, you can configure each mailbox store to use a specific offline address book. To configure a mailbox store to use a specific offline address book, perform the following procedure.

 Procedure
 To configure a mailbox store to use a specific offline address book
In Exchange System Manager, under Servers, expand the server and storage group you want to configure.

Right-click the mailbox store you want to configure, and then click Properties.

Under Offline address list, click Browse.

Type the appropriate offline address book name, or use Advanced to find the appropriate name.

 For More Information
0
 

Author Comment

by:djhunt01
ID: 22905386
Hi Ryan!

No, none of the Public Folders are replicating...replication is not working.  This is our problem, but the OAB is all we really care about because we don't use the Public Folders.

Thank you!

Doug
0
 
LVL 24

Expert Comment

by:ryansoto
ID: 22905468
That might be the issue OAB is deependent on PF's replicating.  Did you also set that up to replicate as well....?
At this point depending on your timeframe to move the mailboxes you might want to look at pulling your clients off of cached mode.  I'm running out of ideas
0
 

Author Comment

by:djhunt01
ID: 22909117
Hi Ryan!

We just noticed that the Microsoft Site Replication Service is disabled on both Exchange Servers.  Wouldn't these need to be running in order for Replication to take place?

Thank you!

Doug
0
 
LVL 24

Expert Comment

by:ryansoto
ID: 22909283
Only if one server was say 2000 and the other was 2k3.
0
 

Author Closing Comment

by:djhunt01
ID: 31513711
Hi Ryan! Thank you for all your help!

I ended up spending 6.5 hours on the phone with Microsoft Tech Support.  Fortunately you help me rule out a number of issues.

There were half a dozen layers to the onion of problems we had to peel through, but the two biggest were that the old exchange server was a member of some exchange admin groups as well as domain admin groups and the domain admin groups denied some permissions.  Also the SMTP filter was causing messages not to go through.

Thank you again for your help!

Doug
0

Featured Post

[Webinar] Cloud and Mobile-First Strategy

Maybe you’ve fully adopted the cloud since the beginning. Or maybe you started with on-prem resources but are pursuing a “cloud and mobile first” strategy. Getting to that end state has its challenges. Discover how to build out a 100% cloud and mobile IT strategy in this webinar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
how to add IIS SMTP to handle application/Scanner relays into office 365.
Suggested Courses
Course of the Month16 days, 3 hours left to enroll

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question