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Outlook address book

I got a new computer and did a sync with the old computer and now I have addresses in outlook but not in outlook address. When I start a new message and click on the arrow for the address the outlook address book is empty, but if I click on the contacts they are there. I think that it didn't get auto link. Help
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irolsnilloc
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irolsnilloc
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1 Solution
 
war1Commented:
Hello irolsnilloc,

You need to Enable Contacts Database As An Email Address Book in Outlook 2003
http://domino.lancs.ac.uk/pub/usghelpdesk.nsf/9fb9e62b73055de48025680100698378/c8dbe9bb81766cf080256e5800438856?OpenDocument

For Outlook 2007, here is how to enable Contacts as Address Book
http://office.microsoft.com/en-us/outlook/HA102194281033.aspx

Hope this helps!
war1
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irolsnillocAuthor Commented:
I am running outlook 2002. I didn't try the links as I don't want to make more trouble. Thanks
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war1Commented:
Oultook 20o2 works the same as Outlook 2003.  Here are instructions that applies directly to Outlook 2002
http://support.microsoft.com/kb/287563
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ashwynrCommented:
Hallo!

I don't think the links suggested by War1 would have caused any trouble mate, however you could resolve your issue by following the steps mentioned below:

* Close Outlook if it is currently open
* Go to Start>Settings>Control Panel>Mail>Email Accounts button
* Under 'Directory' select "Add new directory or address book" and click Next
* Select the Additional Address Books option and click Next
* Highlight Outlook Address Book and click Next (this will close this dialog box)
* Click Close on the Mail Setup Default Outlook Profile box

* Launch Outlook
* Right click on the Contacts Folder Icon, go down to Properties
* Left click the Outlook Address Book tab and make sure there is a check mark in the "Show this folder as an e-mail Address Book" and the Name of the address book is 'Contacts'
* Click OK
If you now launch a new email and try it out, you will be able to select the contacts.

You could also refer to the below link for more information:

http://www.slipstick.net/contacts/olconpab.htm

Cheers!

#wyn
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irolsnillocAuthor Commented:
it says that the account or directory type already existsand can not be specified twice.
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ashwynrCommented:
Then you could try providing another name instead of 'Contacts'
This should work.
Let us know if this doesn't.

#wyn
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war1Commented:
irolsnilloc, did you follow the directions on my second link?
http://support.microsoft.com/kb/287563

You will need to first right click on old address book and select Close or Delete.
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irolsnillocAuthor Commented:
The only thing after folder to highlight is New Folder, Copy "in box and IN Box properties. When I cllick on In Box properties there isn't anything about outlook address book.
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irolsnillocAuthor Commented:
I thank you for your help but nothing is working yet and I am going to have to stop trying for now.
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irolsnillocAuthor Commented:
I had missed a step or didn't understand it but war1 was right and I sincerely appreciate your help.
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irolsnillocAuthor Commented:
I appreciate both of your help. EXTREMELY
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ashwynrCommented:
So has the issue got sorted?
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