New Blank Document Icon has a red circle on it

In Word, when you try to open a new blank document using the toolbar icon, the icon has a red circle on it.  When you hover over the icon, the tooltip says access denied.

Any ideas?  Ive never come across anything like this before...

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a screenshot will be more helpful for me...
Do you have full admin rights?  There's a chance that the feature is not installed.
Could it be that you just came across the Information Rights Management?

There is a button that looks like a blank document with an access denied sign on it which takes you to the IRM (if installed).

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Microsoft Word

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