New Blank Document Icon has a red circle on it

In Word, when you try to open a new blank document using the toolbar icon, the icon has a red circle on it.  When you hover over the icon, the tooltip says access denied.

Any ideas?  Ive never come across anything like this before...

LVL 16
Who is Participating?
torimarConnect With a Mentor Commented:
Could it be that you just came across the Information Rights Management?

There is a button that looks like a blank document with an access denied sign on it which takes you to the IRM (if installed).
a screenshot will be more helpful for me...
Do you have full admin rights?  There's a chance that the feature is not installed.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.