We are using the Email Router for Dynamics 4.0. An account and mailbox has been setup called CRM Mail. This accounts mailbox has grown to 9 Gig. Upon further inspection it looks like there are "forwards" of individuals emails in the Inbox of this account, that have been sent from our CRM Users.
Do these messages need to remain in the Inbox or can we safely delete them? Are they supposed to be automatically deleted?
Also, why are all these emails showing up?