Word 2007 Hangs on Exit

Posted on 2008-11-06
Last Modified: 2010-04-21
This happens simply by opening Word and then closing word, without opening a document. The exact error message I get is "Microsoft Office Word has stopped working"  " A problem caused the program to stop working correctly Windows will close the program and notify you if a solution is available." I am running Vista Home Premium with Office 2007. I have renamed the Normal template but that had no impact. I also ran Office Diagnostics and found no problems. I uninstalled Word, restarted the computer and reinstalled Word. I still have the problem.  

What else should I try?
Question by:LostInWindows
    LVL 12

    Accepted Solution

    Hi there;

    Have a registry backup first:


    Change the word folder only to 'OldWord' and closed it.

    Best regards...
    LVL 1

    Author Closing Comment


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