Word 2007 Hangs on Exit

This happens simply by opening Word and then closing word, without opening a document. The exact error message I get is "Microsoft Office Word has stopped working"  " A problem caused the program to stop working correctly Windows will close the program and notify you if a solution is available." I am running Vista Home Premium with Office 2007. I have renamed the Normal template but that had no impact. I also ran Office Diagnostics and found no problems. I uninstalled Word, restarted the computer and reinstalled Word. I still have the problem.  

What else should I try?
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Hi there;

Have a registry backup first:


Change the word folder only to 'OldWord' and closed it.

Best regards...

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
LostInWindowsAuthor Commented:
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Word

From novice to tech pro — start learning today.