Quark crashes while editing file

Posted on 2008-11-06
Last Modified: 2013-12-02
I am editing a short book in QuarkXPress Passport 7.3 on a PC, and whenver I try to change the style on one particular paragraph, Quark freezes up and crashes. It doesn't seem to happen at any other point in the document and it doesn't matter what style I try to change this paragraph to.

All help appreciated!
Question by:cpentleton
    LVL 6

    Expert Comment

    Hi, there,

    it is most likely oen of two things: Corrupt font (check with a font doctor or replace the font completely) or corrupt text chain (delete it or do a thumbnail drag of the document).

    Though it is probably unrelated, do an update to 7.5, it is free and fixes bugs.


    Author Comment

    The font is fine; I use this extensively in designing books, haven't had a problem, but re-checked it to be on the safe side.

    What is a corrupt text chain? I haven't come across that term before. I just attempted to delete the offending text, and Quark crashed again.
    LVL 6

    Expert Comment

    With "text chain" I mean a flow, a piece of text.

    Can you delete the box that contains text? Does thumbnail drag of the document help?

    Author Comment

    Well, I deleted the text box, and was then able to edit the text when it flowed onto the next page with a crash. thanks!

    Of course now I have to move every text box on the next 90 pages back to fill the hole on the page left by the deleted box. NOT a good way to design books!

    But thanks for solving my immediate problem.

    Never got to try thumbnail dragging. What would that have done?
    LVL 6

    Accepted Solution

    Creating a new box and then relinking should work, no need to move boxes.

    Thumbnail drag recreates the document and element structure and "repairs" the document in 99% of all cases. If the issue is within a text chain though, that might not help.

    Author Closing Comment

    Thanks! This problem has only cropped up one other time in 8 years, but you've given me some tools in case it comes up again.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Find Ransomware Secrets With All-Source Analysis

    Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

    When designing and editing page layouts in inDesign, fonts can become messy without the help of paragraph styles. How many times have you re-read through a document you created and noticed a sentence in the middle of a paragraph happened to be a dif…
    You can download the files for this tutorial here ( The .indd file in the InDesign files folder is a finished version of the file; you can start from scratch and work toward this. Also, …
    Learn how to automatically add page numbers in your next InDesign project. This can be very helpful in multi-page books and magazines that you are designing. Make sure your Pages window visible.:  In the document you wish to add page numbers to. Act…
    In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor ( If you're interested in additional methods for monitoring bandwidt…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    16 Experts available now in Live!

    Get 1:1 Help Now